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Patient Services Associate I - Denials

Texas A&M University System
United Statesfull_timeVerifiedPosted 17 Aug 2026

About the role

Job Title

Patient Services Associate I - Denials

Agency

Texas A&M University Health Science Center

Department

Clinic Str Finance Centralized

Proposed Minimum Salary

Commensurate

Job Location

Bryan, Texas

Job Type

Staff

Job Description

Our Commitment 

Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences. Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.  

 

Who we are

As one of the fastest-growing academic health centers in the nation, Texas A&M Health encompasses five colleges and numerous centers and institutes working together to improve health through transformative education, innovative research and team-based health care delivery. 

What we want

The Patient Services Associate I reviews, analyzes, and resolves denied or underpaid insurance claims, ensuring timely reimbursement and identifying trends to reduce future denials.

 

What you need to know

Salary: Will be commensurate based on the selected hire’s education and experience.   

Location/Schedule: Bryan, TX/Full-Time

   

Apply! Submitting a cover letter, CV/Resume to assist us with the review process. You may upload these documents on the application under CV/Resume. 

Required Education and Experience

  • High school diploma or equivalent combination of education and experience.

  • Two years of related experience in clinical billing, claims processing, or accounts receivable.

Preferred Qualifications

  • Four years of related experience in denial management, medical billing, coding, or revenue cycle operations.

  • Experience with denial resolution processes.

  •  Experience with Epic EMR

  • Extensive understanding of medical billing, insurance guidelines, and Texas Medicaid.

  • Familiarity with electronic medical record systems, specifically Epic.


Knowledge, Skills, and Abilities

  • Expertise in denial management, appeals processes, and claims resolution

  • Knowledge of HIPAA guidelines and working knowledge of electronic medical record systems (such as Epic)

  • Knowledge of word processing and Microsoft Excel spreadsheet applications

  • Effective verbal and written communication skills

  • Strong interpersonal, problem solving, and organizational skills

  • Strong attention to detail and ability to utilize sound judgment

  • Ability to work independently and cooperatively with others  

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Company

Texas A&M University System

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