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Sales Manager | Wellsworth Hotel

Shaner
Southbridge, United Statesfull_timeVerifiedPosted 31 Mar 2026

About the role

Responsibilities 
  • Helps ensure compliance with and completion of all daily operational procedures by the Sales department.
  • Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that Sales team is informed as well.
  • Be knowledgeable and understanding of current customers and accounts, particularly those corporations, agencies, associations, tour operations, sports teams, and other groups or organizations who purchase hotel services.
  • Help determine and implement what additional business or market segments the hotel should pursue.
  • Establish special packages or programs to boost occupancy during slow periods, and creating advertising through newspaper, direct mail, billboards, etc. in support of these programs.
  • Attend trade shows, chamber of commerce or civic events, and other local organizations in support of hotel sales.
  • Excellent communication with General Manager, all other Department Managers, and staff.
  • Other duties as assigned.
 Qualifications
  • Minimum 4 years progressive experience in sales, preferably in the hospitality industry.
  • Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. 
  • High school graduate or equivalent; college degree in hospitality management or business preferred.
  • Bilingual English/Spanish a plus.
  • Familiarity with the local economy and market conditions.    
  • Working knowledge of hotel operations.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  
  • Ability to write routine reports and correspondence.  
  • Ability to speak effectively before groups of customers or employees of organization. 
  • Familiarity with Sales and Marketing tools.
  • Ability to read and interpret documents, such as B.E.O.'s, safety rules, procedure manuals.
  • Knowledge of organizing set up requirements from information on B.E.O.'s.
  • Knowledge of local activities and attractions appropriate for clientele. 
  • Compensation is based on experience

Shaner Hotel Group

Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries.  We partner with the top Hospitality Brands including independent locations as well.  We provide a variety of services for investors, hotel owners and brands—including hotel development, design and construction, e-commerce, and revenue management.  You can find out more by visiting our website, www.shanercorp.com!  


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Shaner

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