Monitoring and Evaluation Specialist

Job Description

ABOUT NEW YORK CITY EMERGENCY MANAGEMENT
New York City Emergency Management (NYCEM) helps New Yorkers before, during, and after emergencies through preparedness, education, and response. NYCEM is responsible for coordinating citywide emergency planning and response for all types and scales of emergencies. We are staffed by more than 200 dedicated professionals with diverse backgrounds and areas of expertise, including individuals assigned from other City agencies.

ABOUT THE OFFICE OF STRATEGIC OPERATIONS
The Office of Strategic Operations (OSO), led by the Chief of Staff, is responsible for managing high-priority agency-wide or citywide initiatives that support the growth of emergency management at both our agency and the City at large. OSO works to provide innovative proposals to continuously improve our internal, interagency, and externally facing operations.
To accomplish its goals, OSO is organized into three Units:
(1) Analysis & Evaluation Unit
(2) Strategy & Innovation Unit
(3) Continuity of Operations Unit

ABOUT THE ANALYSIS AND EVALUATION UNIT
The Analysis and Evaluation (A&E) Unit is responsible for conducting qualitative and quantitative analyses to identify and track to completion recommendations that improve the City’s response posture. The Monitoring and Evaluation Specialist will be responsible for conducting after-action reports following emergency preparedness exercises and real-world activations and for supporting the implementation of an agency-wide monitoring and evaluation strategy to continuously improve operations.

The Monitoring and Evaluation Specialist reports to the Monitoring and Evaluation Program Manager and will conduct the following duties:

- During emergency incidents and exercises, draft and support delivery of executive briefings.
- Support the development of processes to conduct real-time evaluation during emergencies, to assess and improve operations.
- Following incidents and emergency exercises, organize and facilitate incident debriefs (“hotwashes”), surveys, and other information gathering initiatives with NYCEM staff and partner agencies.
- Draft written after-action reports (AARs), quick-look reports, and improvement plans.
- Routinely track specific corrective actions based on prior AARs and produce implementation analyses to assess future preparedness.
- Draft executive-level reports on monitoring and evaluation, improvement planning progress, and AAR trends.
- Assist in implementing and evaluating continuous improvement and program evaluation projects that enhance both emergency response and routine operations.
- Additional emergency management-related projects and responsibilities, as assigned.

**PLEASE NOTE THE FOLLOWING:

The selected candidate will be assigned to an on-call Emergency Operations Center (EOC) team and will be expected to work non-business hours during some emergencies. These non-business hours include nights, weekends, holidays, and extended week hours outside of a 9AM-5PM schedule. The selected candidate will also participate in trainings to build skills and competencies in emergency response; will participate in drills and exercises associated with the on-call EOC team; and may volunteer to assist with Ready NY emergency preparedness presentations to external groups. EOC teams are on call for three weeks at a time, with six weeks off in between.

Funding – This position is supported with a federal Urban Area Security Initiative (UASI) grant funding through 8/31/2027 with the possibility of an extension.

Candidates must be authorized to work in the United States without employer support to be eligible for selection. Note that NYCEM does not participate in eVerify, which is required for the reauthorization of some visas.

The selected candidate will be required to be in person in the office location three days per week, with exceptions for extenuating circumstances.

For this position, the “Special Note” below in the Minimum Qualification Requirements does not apply.

IN ORDER TO BE CONSIDERED FOR THIS JOB, PLEASE SUBMIT A SEPARATE COVER LETTER IN THE ATTACHMENTS SECTION OF THE APPLICATION POR


PREFERRED SKILLS

- Experience in monitoring, evaluation, and learning
- Experience in survey design and implementation
- Knowledge of quantitative and qualitative research methods, including experience with relevant tools (e.g., statistical analysis software)
- Excellent oral and written communications skills, including experience writing and briefing summary reports and streamlining complex information into high-level reports
- Excellent interpersonal and collaborative project management skills
- Strong organization, planning, and facilitation skills
- Strong ability to analyze complex information