Medical Assistant-Ortho/ENT

Job DetailsJob Location: Family Medical Center - Madison, WV 25130Position Type: Full TimeBe the first smile. Be the steady hand. Be part of the care team.

Boone Memorial Health is seeking a dedicated and compassionate Medical Assistant to support our outpatient clinical teams. This role is essential to delivering high-quality patient care by assisting providers with clinical and administrative functions while ensuring a smooth, efficient clinic experience for our patients.

The Medical Assistant works under the direction of a licensed medical provider and plays a vital role in patient care, clinic operations, and team collaboration.

What You’ll Do
Clinical Responsibilities
• Professionally assist providers, staff, visitors, and patients
• Register patients according to established protocols
• Obtain and document vital signs
• Accurately assess patients and collect medical histories
• Prepare patients for exams, procedures, and diagnostic testing
• Assist providers during examinations and treatments
• Perform first aid and recognize medical emergencies
• Collect and process specimens, including blood draws
• Perform waived laboratory tests
• Screen and follow up on patient test results
• Prepare and administer medications and injections, including vaccinations, as directed
• Transmit prescription refills as directed
• Perform EKGs
• Assist with minor office procedures
• Maintain accurate and complete medical records

Administrative and Clerical Responsibilities
• Complete insurance forms and patient documentation
• Maintain confidentiality of patient information
• Manage inventory and order supplies
• Schedule patient appointments and procedures
• Follow up on patient visits and test results
• Update patient charts and order lab tests
• Assist with billing and insurance coordination
• Manage petty cash as assigned

What We’re Looking For
• Excellent verbal and written communication skills
• Strong interpersonal and customer service skills
• High attention to detail with strong organizational abilities
• Effective time management and multitasking skills
• Ability to prioritize tasks in a fast-paced clinical environment
• Strong problem-solving and analytical skills

Education and Experience
• High school diploma required
• Completion and certification from an accredited Medical Assistant program
• BLS certification preferred (must obtain within 90 days if not already certified)
• Experience with EMR systems preferred (one year)

Work Environment and Physical Demands
• Ability to stand or sit for extended periods
• Frequent walking, bending, reaching, twisting, pushing, and pulling
• Ability to lift up to 50 pounds using proper lifting techniques
• Continuous use of fine motor skills and hand-eye coordination

Why Boone Memorial Health
• Mission-driven organization serving our community
• Supportive, team-oriented clinical environment
• Opportunity to grow and build a long-term healthcare career
• Competitive pay and benefits

Boone Memorial Health is an Equal Employment Opportunity Employer and is committed to fostering a diverse and inclusive workplace. We encourage all qualified candidates to apply.
Qualifications