Assistant Director, Ticket Sales - Open to CSULB Employees Only

 

Join the vibrant community at California State University, Long Beach (CSULB)!

Located just three miles from the Pacific Ocean, CSULB offers an inspiring workplace and an exceptional Southern California lifestyle. Our 322-acre campus—one of the largest in the CSU system—serves more than 42,000 students and is known for its commitment to student success, innovation, and impactful academic and research initiatives.

As a member of the CSULB community, you’ll experience a dynamic environment filled with cultural landmarks, collaborative energy, and opportunities to make a meaningful difference.

Work-life balance thrives here. Long Beach blends coastal relaxation with urban vibrancy, offering miles of beaches, year-round sunshine, a thriving arts and food scene, and convenient access to both Los Angeles and Orange County. It’s an ideal place to grow your career while enjoying everything Southern California has to offer.

Job Summary

Under the direction of the Assistant Athletic Director for Ticket Operations, Sales, and Customer Service, the incumbent is responsible for driving revenue growth through innovative sales strategies, proactive outreach, and exceptional customer engagement. The role focuses on maximizing sales of season tickets, group packages, and promotional events by cultivating strong relationships with fans and community partners. This position plays a key role in achieving individual and departmental sales goals while enhancing the overall game-day experience and advancing the success of Long Beach State Athletics.

Key Responsibilities

• Ticket Sales: Develop, implement, and lead comprehensive sales strategies to drive revenue across season tickets, partial plans, group packages, premium seating, and promotional programs.
• Ticket Sales Analytics: Design and execute data-driven sales campaigns by analyzing CRM data, historical purchasing behavior, and fan engagement trends.
• Sport/Event Ticketing Operations: Lead and coordinate all phases of ticket operations for renewals, allocations, premium seating, and event-day logistics, ensuring efficiency and exceptional fan experiences.

Department

Athletics

Time Base

1.0 time-base, 40 hours per week.

Duration of Appointment

This is a temporary position for one year with no permanent status granted. Temporary assignments may expire prior to the ending date.

Classification

Guest Services & Sales Professional II

Compensation

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.

CSU Classification Salary Range: The CSU Classification Salary Range for this position is $4,617 (Step #1) - $6,727 (Step #20) per month.

Benefits

At California State University (CSU), we prioritize the health, growth, and success of our employees. Our benefits program is just one way the CSU demonstrates its dedication to your success and well-being.  Employees with a .50 FTE appointment exceeding six months and one day are eligible for full benefits. Eligible employees have access to this comprehensive benefits package, which includes:

• Generous Paid Time Off: Up to 24 vacation days per year (based on employee group and/or service), 14 paid holidays, and 12 sick days annually with unlimited accrual.
• Comprehensive Health Coverage: A variety of medical, dental, and vision plans to suit your needs.
• Retirement Plans: Participation in CalPERS defined benefit plan and access to voluntary savings plans like 403(b), 401(k), and 457.
• Educational Benefits: Tuition fee waivers for employees and eligible dependents.
• Employee Assistance Program (EAP): Confidential counseling and support services for employees and their families.
• Additional Perks: Access to wellness programs, professional development opportunities, and various insurance options including life, disability, and pet insurance.

The CSU offers comprehensive benefit packages tailored to individual bargaining units. Candidates are encouraged to review the applicable CSU Employee Benefits Summary for details on the benefits available.

Additionally, the CSU Total Compensation Calculator is available to help prospective employees understand the full value of the CSU benefits package and how it complements your base salary.

Knowledge, Skills, and Abilities

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