Sales Support Specialist

Central Transport is one of the nation's most trusted and technologically advanced Less-Than-Truckload (LTL) carriers. With an ever-growing network of terminals nationwide, our team of dedicated professionals provide safe and efficient service to the United States, Canada, and Mexico.

Our Growth is Creating Great Opportunities!

Our team is expanding, and we want to hire the most talented people we can.   Continued success depends on it!  Once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you!

Thanks for your interest in working on our team!

Central Transport, LLC, a leader in LTL (less-than-truckload) transportation for more than 90 years is currently seeking a Sales Support Representative for our Corporate Office in Warren, MI. This role is a critical position in supporting our in-house Sales Representatives of our organization. Our representatives are provided with in depth training to provide continuous skill and internal career enhancement based on performance and work ethic.

Job details and Responsibilities:

• Direct contact/involvement with both the customer’s collection contacts/pay agent contacts
• Root cause contributing factors for payment delays
• Access to customer/pay agent portals for collections
• Monitoring/follow up
• Follow through on problem analysis through to closure
• Liaison between sales representation, EDI, account set-up and collections
• Provide accurate updates/details on all reasons for delayed payments
• Assisting local sales executives daily with various requests via email or phone call
• Analyzing data in our system to ensure data is entered correctly

Skills

• Previous experience within the logistics field preferred but not required
• Detail oriented and well organized
• Ability to multitask and work independently
• Strong analytical and communication skills
• Ability to manage daily workflow

Job Type: Full-time

Pay: $19.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance