Sr Staff Data Platform Software Engineer

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we're proud to be one of FORTUNE's 100 Best Companies to Work For® and World's Most Admired Companies® 2022.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

As part of the AI Search team, you will be responsible for building the Next-Gen Search Experience for the ServiceNow platform powered by AI used by thousands of customers.

What you get to do in this role:

• Architect, design, and build innovative search capabilities with high scalability and quality.
• Implement cutting edge search capabilities and technologies ranging from keyword search and
  word/paragraph vectorization to knowledge graphs and ML.
• Design and architect tools, libraries, and frameworks with long term platform implications for high
  modularity, extensibility, configurability, and maintainability
• Lead and coordinate work cross functionally to improve architecture, developing process and mentoring
  junior members in the team
• Design and deliver outstanding search experiences for our customers and developers
• Lead the Delivery one or multiple components 

To be successful in the role:

• Passion for problem solving, software architecture, and development
• Expertise at building highly scalable frameworks for processing streaming data and query/result pipelines for end user and machine-driven query processing
• Experience with open-source technologies like Linux, Apache/Tomcat, and MySQL
• Experience with relational databases and SQL
• Experience writing scalable REST APIs
• Experience with Cloud technologies 
• Demonstrated experience in leading complex development efforts

Nice to have:

• Experience with Search Technologies like Elastic Search, Lucene and Solr
• Experience with container technologies like Docker, Kubernetes

Qualifications

• 10+ years of software research and development experience
• 8+ years of experience with Java development
• Experience building and operating large-scale systems

#Platformdata

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.

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