Sr. Consultant Lead / Customer Relationship Director (100% remote)

Company Description

Are you looking to evolve your career and transform organizational culture, empower teams, and guide leaders to maximize potential, resulting in enhanced performance, growth, and sustainable success? Join us! 

We are seeking a dynamic and experienced Senior Consultant to join our team and take on the role of Head of Consulting. In this role, you will steer and mentor a team of high-performing consultants and help our clients develop effective leadership strategies to improve their capabilities. This is a strategic job integrating responsibilities in leadership, client-facing, project management, and project delivery.  

Job Description

The successful candidate will: 

• Coach our team of consultants to resolve conflict, align priorities, and leverage our CORE assessment products.  
• Establish productive, professional relationships with clients.  
• Deliver executive coaching and feedback coaching. 
• Manage and align client expectations regarding project scope, timelines, and outcomes. 
• Foster a collaborative, high-performance team culture, encouraging knowledge sharing and skill enhancement. 
• Identify opportunities for expanding client relationships and generating new business opportunities. 
• Participate in proposal and business development activities, contributing to acquiring new projects. 
• Ensure that consulting projects meet or exceed client expectations, delivering tangible results and a positive return on investment (ROI). 
• Ensure that leadership development and team building projects meet and exceed client expectations, delivering measurable improvements in leadership skills and team performance. 

Qualifications

What are we looking for? 

• 15+ years of experience  in both, a mid-size consulting firm and within an international organization with a strong focus on Leadership, Learning, and Development. 
• University degree (Bachelor), in the field of Social Sciences. Master's degree desirable. 
• Strong business acumen with experience working inside organizations with senior leaders to develop effective cross-functional teams. 
• Proficient skills in designing and facilitating effective team meeting cadence, content, and materials (Articulate familiarity is ideal).
• Demonstrated success in driving operational excellence, achieving organizational goals, and contributing to the firm's growth and profitability. 
• Strong client-facing skills, including experience in managing key client relationships, understanding their needs, and ensuring high levels of client satisfaction. 
• Proven ability to analyze complex situations, make critical decisions, and implement effective solutions with the flexibility and versatility to seamlessly move from strategic tasks (i.e., developing strategic plans, briefing executives on recommendations, etc.) to tactical tasks (i.e., preparing proposals, recording meeting outcomes, etc...)  
• Experience with leadership assessment tools and models.  
• Effective communicator with excellent interpersonal skills and an eagerness to engage on topics of strategic importance. 
• A growth mindset with a willingness to build subject matter expertise in key focus areas. 

Additional Information

Benefits 

We are a dynamic and fast-growing company with a strong ambition to propel organizations forward by maximizing their human potential. Imagine if organizations could propel faster with thriving teams, people energized by tapping into their core talents and inspired by company purpose. Enabling organizations and people to thrive is core to everything we believe in — core to teams, core to leadership, and core to growth.  

To realize this, we’re building a stellar team in which you will be challenged tremendously and where you will work with a high level of autonomy. Apart from having the independence to move the needle and make an impact, you’ll be surrounded by an open team that is there to support you along the way. 

What We Offer 

 At Human Edge we embrace the agile mindset and strive to continuously improve the way we do things. We are passionate about what we do and work in an environment where we value innovation, creativity, and open communication. The pursuit of bringing human potential to life is at the CORE of everything we do to create value for our customers. 

Come as you are! We're looking for amazing people with diverse backgrounds, experiences, abilities, and perspectives. Human Edge welcomes and encourages diversity in the workplace. 

 At Human Edge, we are looking for talents who demonstrate:

•  Commitment - Acts as an owner of Human Edge and is committed to go