Senior Technical Manager

Description

SUMMARY: Develops vision, mission and provides strategic direction for product development and quality assurance functions for all American Packaging Corporation divisions. Formulates research and development programs, policies and procedures to enhance APC’s competitive position and profitability.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Directs and coordinates new product development and product/process improvement activities. Evaluates and oversees the development of new ideas with regard to feasibility and potential.
• Manages the Product Development System by providing technical assistance to Sales & Marketing to identify customer needs and manufacturing processes/capabilities in order to bring new products to commercialization. Develops and performs customer technical presentations. Provides ongoing Technical support for existing product lines.
• Establishes priorities for R&D projects and monitors expenditures and progress toward goals.
• Prepares product and Technical Department budgets on a timely basis and provides cost control management.
• Coordinates the development of raw material specifications, manufacturing /operating specifications and design control and review for all divisions. 
• Provides product line profitability support through development of new package applications, improvements in raw materials and manufacturing efficiencies through process improvements.
• Creates a “learning organization” that researches and shares the latest technological advances with the Technical Group as well as the entire organization. 
• Meets with suppliers, customers, and internal contacts to facilitate communication and continuous improvement activities that benefit the manufacturing and enhancement of profitability. 
• Provides daily Technical assistance to Customer Service in areas including but not limited to specification clarification/modification, project status updates and trial coordination.
• Develops and implements training initiatives to enhance the level of technical expertise at all divisions.
• Develops strategic partnerships with Sales, Marketing and Operations that promote new product development, sales growth, statistical process control and continuous improvement. 
• Develops strategies to address quality problems and customer complaints. Directs company resources toward opportunities and problem resolution
• Provides leadership and assistance in complying with existing and anticipated environmental (recyclables, heavy metals, etc.) legislation and FDA requirements.
• Embraces concepts of and actively practice the STOP Safety Program fundamentals to aid American Packaging Corporation’s efforts to achieve a zero accident rate.
• Manages multiple priorities; sorts through large amounts of data, addresses multiple issues and isolates and communicates recommendations/to expedite results. 
• Acts as strategic "change agent,’ that drives the corporate technical initiative. 
• Facilitates specification establishment and material selection for multi-divisional bid packages or new business opportunities.
• Supports sales with capabilities presentations for new business opportunities involving more than one division.
• Interacts and communicates to all levels of the organization, customers and vendors in a way that demonstrates a positive commitment to the Corporation.

SUPERVISORY RESPONSIBILITIES: Directly supervises Technical Manager, Technical Specialists and Technical Coordinator. Is responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance, rewarding and discipline employees; addressing complaints and resolving problems.

Requirements

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE 

Bachelor of Science Degree (B.S.) in a Technical field from a four year college or university; a minimum of five – seven years related experience. Experience must be from a flexible packaging background and candidates must understand and be knowledgeable of our customer base, processes and raw materials.

FOOD SAFETY TRAINING REQUIREMENTS

Food Safety Training, consist