Administrative Program Assistant II

Title Description – Administrative Program Assistant II is the paraprofessional level of administrative support in the occupational group for the administrative program assistant. Employees perform responsible administrative and technical work acting as assistants for program professionals having responsibilities in support of agency program planning, management, evaluation and execution activities or responsibilities in a functional administrative program area such as fiscal, human resources, or information technology in combination with limited supervisory responsibilities. The Administrative Program Assistant II class is distinguished from the Administrative Program Assistant I by the former’s acting as assistant to professionals and performing some of the duties of the professional in a supportive role.
 General Work Tasks (Illustrative Only) – 

• Oversees or performs fiscal duties such as accounts payable, Special Welfare, reporting and reconciling financial data, and/or participating in audits; performs compliance assurance, records management, scheduling, data collection and analysis; 
• Conducts research and prepares reports; 
• Compiles and interprets multiple types of statistical data; evaluates agency procedures, policies and programs and recommends actions; 
• Organizes materials for brochures, publicity, and other public relations activities; participates in special projects such as seminars; 
• Designs, coordinates and/or disseminates information relevant to training needs of staff; 
• Communicates program and/or agency policies, regulations, practices to County staff, vendors and the public; 
• Provides needed updated materials that interrelate and are useful in program service development; 
• Resolves problems and makes recommendations for improvement; 
• May oversee or perform information systems technical support and systems security functions; 
• Assists in budget preparation and compilation; 
• Analyzes budget and management reports; 
• Monitors accounts and expenditures; 
• Makes recommendations; and May plan, organize and supervise work of office, fiscal and administrative support staff and administrative functions for a program area.

 Knowledge, Skills, and Abilities:Knowledge- Considerable knowledge of: general clerical and administrativepractices and procedures; of modern office practices, procedures and equipment;bookkeeping and budget preparation; and word processing, spreadsheet and database and graphic software packages. Some knowledge of: basic techniques inconducting planning, research, evaluative and statistical work; effective supervisoryprinciples; and policies, practices and procedures of the assigned program areas.
 Skills- Skill in: operating a variety of automated office equipment to includecalculator, fax/copier and the use of computer-driven word processing, spreadsheet,graphics and file maintenance programs.
 Abilities- Demonstrated ability to: effectively use common business and agencysoftware packages; research, interpret, understand, apply and communicate agencyprogram and service information; provide operational and administrative support toprofessionals in assigned agency programs and services; assist with themeasurement of program performance against goals and objectives; systematicallycompile data, interpret and report monitoring and evaluation findings; communicateeffectively both orally and in writing; work effectively with other employees,professionals, and with the public; and exercise discretion and make sound decisionsrelative to assigned program area.
 Education and Experience- High school diploma supplemented with postsecondarycoursework in office or business administration, accounting, computerscience or related field, and related administrative experience in social services orrelated field OR any equivalent combination of training and experience whichprovides the required knowledge, skills and abilities.