Administrative Support Coordinator I

Job Title

Administrative Support Coordinator I

Classification

Administrative Support Coordinator I

AutoReqId

544454

Department

Student Business Services

Division

Associate Vice President of Financial Services

Salary Range

Classification Range $3,864 - $6,072 per month

(Hiring range depending on qualifications, not anticipated to exceed $3,864 - $4,000 per month)

Appointment Type

Ongoing

Time Base

Full Time

Work Schedule

Monday – Friday, 8:00 AM – 5:00 PM

About CSUF

Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At Cal State Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program.

Job Summary

It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish.  

About the Position: 

Student Business Services (SBS), part of the Division of Administration & Finance, plays a crucial role in managing financial transactions for the university. We serve as the primary cashiers, collecting, allocating, and safeguarding funds between students, banks, other departments, and external sources. Our account specialists provide personalized consultations to help students find payment solutions, while our customer service centers assist with inquiries related to student financial accounts and other financial matters. We are seeking an Administrative Support Coordinator I to support the daily operations of our department. The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness.

Under general supervision, the Administrative Support Coordinator serves as the primary liaison for the Student Business Services Department, ensuring effective communication and operational support across campus. This role includes managing the front desk, handling phone, email, chat, and in-person inquiries, and interpreting and applying university policies to maintain consistency. Responsibilities encompass coordinating conference room schedules, organizing meetings, and developing training programs. The coordinator maintains accurate records, oversees mail distribution, updates campus directories and web content, and supports communication efforts such as orientation fairs and e-newsletters. Additionally, the Coordinator manages office supplies, implements security measures, facilitates office repairs, collaborates on safety initiatives, handles IT service requests, and provides administrative support for student success services, all while maintaining professionalism in correspondence and at the front desk. Other duties as assigned.

Essential Qualifications

High School diploma or the equivalent and four years of progressively responsible experience in general office, clerical or secretarial work or the equivalent. Thorough, detailed knowledge of applicable university infrastructure, policies, and procedures. Thorough knowledge of English grammar, punctuation, and spelling. Thorough knowledge of office systems with the ability to use a range of technology, systems and software packages. Ability to independently handle multiple work unit priorities and projects. Ability to apply a variety of policies and procedures where specific guidelines may not exist. Working knowledge of budget policies and procedures. Ability to perform standard business math including calculating ratios and percentages, tracking financial data, and making simple projections. Ability to draft and compose cor