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The Principal Product Owner, Medicare Advantage Stars is responsible for end to end ownership of Stars focused product capabilities that deliver sustained improvement in Medicare Advantage Star Ratings and measurable gains in member health outcomes. This leader owns the strategy, roadmap, delivery, and performance of Stars aligned products and solutions designed to close gaps in care, improve member experience, and enable consistent, scalable Stars performance across contracts.

This role operates as a single threaded product owner with accountability from concept through value realization, aligning enterprise stakeholders and ensuring solutions are delivered, adopted, and optimized to drive durable Stars results. The ideal candidate brings deep Stars expertise, strong product judgment, and the ability to lead through influence in a complex, matrixed healthcare environment.

Product Strategy & Ownership

• Develop, own, and continuously evolve the Stars product vision and roadmap, ensuring alignment with enterprise Stars strategy, regulatory requirements, and long‑term performance goals
• Translate Stars performance gaps (HEDIS, CAHPS, HOS, Part D, Improvement) into differentiated, member‑centric product capabilities that address root causes—not short‑term fixes
• Own end‑to‑end product accountability, including discovery, prioritization, delivery, adoption, optimization, and realized Stars impact

Execution & Value Delivery

• Lead cross‑functional teams across Product, Technology, Clinical, Quality, Growth, Compliance, and Operations to deliver Stars‑aligned capabilities at scale
• Ensure clear articulation of product vision, priorities, and success metrics to create alignment and momentum across stakeholders
• Balance near‑term Stars performance needs with longer‑term platform and capability investments to enable sustainable result

Data, Insights & Performance Management

• Analyze Stars performance data, market trends, and member sub‑population insights to inform product decisions and prioritize investments
• Define and monitor product‑level KPIs tied directly to Stars outcomes, adjusting roadmap and execution based on performance signals
• Use test‑and‑learn approaches, pilots, and measurement frameworks to validate impact before scaling solutions

Enterprise Leadership & Influence

• Lead and influence senior enterprise stakeholders—Market Leadership, Product, Technology, Clinical, Compliance, Medicaid, and Stars teams—to drive alignment on Stars product priorities and delivery
• Act as a trusted advisor and advanced subject matter expert on Medicare Advantage Stars, guiding teams on how product capabilities can influence performance and member outcomes
• Foster a culture of accountability, continuous improvement, and shared ownership for Stars success

Innovation & Scalability

• Identify and champion innovative approaches (e.g., personalization, automation, AI‑enabled interventions) to close gaps in care and influence member behavior
• Ensure products are scalable, operationally viable, and compliant across diverse contract and population needs
• Anticipate future CMS, Medicare, and market shifts, building adaptable product solutions that remain relevant over time

Use your skills to make an impact
 

Required Qualifications

• Bachelor’s degree in Healthcare Administration, Business Administration, or related field, or equivalent experience
• 10+ years of experience in healthcare product, strategy, quality, or related roles
• Proven end‑to‑end product ownership experience delivering complex, cross‑functional initiatives with measurable outcomes
• Deep understanding of Medicare Advantage, preferably including HEDIS, CAHPS, HOS, Part D, and Improvement methodology
• Strong analytical skills with ability to translate data and insights into actionable product decisions
• Exceptional communication and influence skills, with experience leading in a matrixed organization
• Advanced proficiency in Microsoft Office and analytical / business intelligence tools

Preferred Qualifications

• Master’s degree
• Experience directly owning or delivering Stars‑aligned technology or member engagement platforms
• Background in healthcare consulting, product innovation, or large‑scale transformation initiatives
• Experience working across Medicare, Medicaid, or integrated plan environments

Additional Information

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings m