State and Local Government - Human Services - Consulting Program Senior Manager

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better. Join us and build an exceptional experience for yourself, and a better working world for all.   The exceptional EY experience. It's yours to build.   EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.  

From strategy to execution, the Government & Public Sector practice of Ernst & Young LLP provides a full range of consulting and audit services to help our Federal, State, Local and Education clients implement new ideas to help achieve their mission outcomes. We deliver real change and measurable results through our diverse, high-performing teams, quality work at the highest professional standards, operational know-how from across our global organization, and creative and bold ideas that drive innovation. We enable our government clients to achieve their mission of protecting the nation and serving the people; increasing public safety; improving healthcare for our military, veterans and citizens; delivering essential public services; and helping those in need. EY is ready to help our government build a better working world. 

 

The opportunity 

Our Government Health and Human Services (HHS) team collaborates with state agencies across the country, helping them manage human services, Medicaid, public health, behavioral health and other essential services to achieve agency outcomes. Our HHS team is committed to empowering state agencies with tailored services that drive significant improvement. By adopting a results-driven method to project and program management, our collaborative approach leads to meaningful and lasting outcomes for the communities you serve. Our broad portfolio of services is aimed at driving relevant, tangible results. We believe that integration fosters innovation. Unprecedented challenges require support that is connected, responsive and insightful. Are you ready to join our team and help build a better working world?     

  

Your key responsibilities 

Your key responsibilities as a Senior Manager on the Human Services (HHS) team include serving as a key resource in managing the day-to-day activities in support of building relationships throughout the Human Services agencies and departments while driving growth and delivery activities. We anticipate up to 60% of your time involving new business development, origination activities and capture efforts, while 40% of your time will be focused on delivering on new business sold to your client.  You will contribute to project delivery by overseeing, participating in and reviewing the parameters of the consulting work under contract; participating in resource planning and development; and managing both contract and client expectations.  

 

Key capabilities that you should be prepared to bring to client-facing and internal teams include: 

• Experience working in and/or with various state Human Services organizations to include policy, process and platforms as a state employee, outside vendor, or both 
• Knowledge and expertise of Human Services programs within state agencies, including behavioral health, child warfare services, childcare and child support, and eligibility system strategy, integration, or support
• Demonstrated working knowledge and aptitude in some of our key capabilities (e.g., Program Management Office functions, project oversight and management, applicable industry platforms and technologies) 
• Encouragement and facilitation of collaboration among team members and promoting an inclusive environment 
• Effective organization and time management skills with the ability to multitask and adhere to project deadlines 
• Ability to lead certain engagement activities from planning through to execution 
• Contributions to business development and client pursuit activities by preparing proposals, marketing presentations for potential clients and thought leadership brochures