Senior Director - Bank Modernization Program Management

Center 2 (19050), United States of America, McLean, Virginia

Senior Director - Bank Modernization Program Management

At Capital One, we’re building a leading information-based technology company. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams.

As a Senior Director, Project Management in Capital One’s Bank Tech Organization, you’ll lead the Bank Modernization initiative driving innovation, optimizing operational efficiencies and fueling the bank's future.

Candidates should have a passion for technology in financial services, strong strategic command, an engaging executive presence, exceptionally strong written and verbal communication skills, expertise in relationship-building, and the ability to manage large complex programs with energy and excitement.  

General Responsibilities

• Provide strategic program leadership and drive program alignment in a matrixed, highly complex regulated environment 

• Understand the organization’s strategy and vision, lead the LT to drive and track goals and priorities. Tackle and solve issues through escalation and articulate the issues that need to be done to elevate the team and allow easy accountability. 

• Spearhead large scale Program Management/Governance

• Design, develop, and manage milestone plans in a complex dynamic environment, revising needs to meet changing requirements

• Ensure the initiative is delivered on time and on budget within a challenging environment while simultaneously managing effective organizational change

• Communicate program requirements across the organization, to both internal and external stakeholders as needed

• Partner cross-functionally with customer and partner groups to provide strategic and tactical thought leadership to effectively delivery against program commitments

• Working with cross functional teams and influencing others to work toward common goal, regardless of resource and time constraints

• Report out on program status, risks, issues and decisions to a wide variety of constituents across the company; flags critical risks and/or concerns to Risk Management and Business Leadership

The candidate will:

• Exhibit outstanding influencing skills to effectively drive program efforts

• Demonstrate a proven track record of excellent project management in a highly regulated environment, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment

• Display a passion for coaching and developing others through their leadership style and presence, whether as direct reports, extended team members or third party resources

• Have excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company, as well as external stakeholders to manage, inform and influence outcomes

Basic Qualifications:

• Bachelor’s Degree

• At least 9 years of project or program management experience

• At least 7 years of People Management experience

Preferred Qualifications:

• Master’s Degree or MBA

• 10+ years of project or program management experience

• 10+ years of people leadership experience

• Project Management Professional (PMP), Lean, Agile or Six Sigma certification

• 5+ years of project management experience leading cross functional programs in risk

• 3+ years of experience working in the financial services industry

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to