SSG-Project 180 turns lives around through innovative, wraparound services that keep people out of institutions and in their communities. Project 180 is a leader in the forensic treatment space, offering high-quality, specialized treatment programs that serve thousands of justice-involved individuals. Our programs span criminal justice intercepts and include pre-arrest interventions, court-based diversions, jail in-reach, and intensive post-release services. Project 180 operates in partnership with County agencies including the Department of Mental Health (DMH), the Department of Health Services (DHS), and the Justice, Care and Opportunities Department (JCOD).

The Program:

RDP is a County-operated program that diverts criminal defendants out of the criminal legal system at the early stages of the court process. The program provides in-court mental health evaluation, linkage to treatment services, and case management support to participants, whose criminal case is dismissed upon successful program completion. 

The Position:

The Rapid Diversion Program (RDP) Program Supervisor will manage service delivery for one courthouse, supervising a team of 4-8 site-based clinical and case-management staff. The position reports to the RDP Program Manager and is responsible for leading their team to deliver high-quality service and program outcomes, coordinating day-to-day program operations in collaboration with the co-supervisor and court stakeholders, and integrating local operations with all program policies and expectations. 

Essential Functions:

Manage program staff to ensure high-quality service delivery and outcomes

• Hire, onboard, and train new clinicians and resource navigators as well as case managers as needed in collaboration with co-supervisor, with support from Clinical Services Manager and Program Manager as appropriate
• Supervise staff to meet performance expectations. Provide regular coaching and feedback, conduct annual performance reviews, implement disciplinary actions as needed, and perform administrative managerial duties
• Monitor data on staff performance and site outcomes. Proactively identify and address issues in order to meet local program goals. 
• Help staff troubleshoot challenging client-service situations through weekly supervision, ad-hoc coaching, and direct intervention as needed
• Cultivate strong team culture and staff retention

Coordinate day-to-day operations with co-supervisor, court professionals and attorneys

• Collaborate effectively with the co-supervisor to coordinate operations and ensure the  provision of excellent client service
• Build and maintain strong working relationships with attorneys, court staff, and DMH workers
• Identify and resolve operational issues preventing effective and efficient service delivery 
• Provide coverage for in-court staff and/or other supervisors during vacancies and leaves of absence

Ensure local compliance with program policies and expectations

• Communicate regularly with  Program Manager to report progress and escalate issues or concerns
• Provide input into program policy decisions
• Oversee data quality and ensure staff compliance with data-management expectations
• Understand and ensure faithful implementation of all program policies, norms, and requirements 

Only applies to Licensed Clinicians: 

Provide clinical risk assessment and crisis intervention:

• Maintain LA County LPS designation
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