Global Mobility Specialist

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At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. 

 

Role summary:

The Global Mobility — US Permanent Residence Specialist is the subject matter expert for US employment-based permanent residence (green card) processes. This role provides consultative guidance to managers, HR partners, and employees on policy and process, manages the lifecycle of green card cases, and serves as a liaison with the company’s external immigration vendor and outside counsel. The Specialist ensures compliance with internal policy and US government requirements, and delivers consistent, high-quality end-to-end experience for candidates and employees.

 

 

What you’ll do:

 

• Advise managers and stakeholders on eligibility, strategy, timing, responsibilities, costs, and company policy for employment-based permanent residence (PERM, I-140, adjustment of status).
• Manage the end-to-end green card case lifecycle for assigned population, including consultation, assessment, case tracking, documentation collection, filing coordination, and finalization.
• Act as primary day-to-day contact for the external immigration vendor and coordinate with outside counsel as needed; set expectations, monitor deliverables, and escalate issues.
• Maintain and update case tracking and ticketing systems timely.
• Develop and maintain internal documentation, and standard operating procedures related to US permanent residence processes.
• Ensure adherence to regulatory requirements and internal policies, working with legal counsel to address compliance or complex issues.
• Support compliance activities including document signature and physical postings.
• Support audits and data requests related to immigration records and maintain confidential records in accordance with privacy and retention policies.
• Participate in cross-functional projects (Total Rewards, Global Mobility) to ensure immigration-related initiatives are solutioned.

 

What you bring:

 

• 1-3+ years of direct experience managing US employment-based permanent residence processes in a corporate global mobility, HR, or immigration vendor/firm setting.
• Applied knowledge of US visas, and working knowledge of DOL and USCIS rules and timelines.
• Experience coordinating with external immigration vendors and/or outside counsel; proven vendor-management skills.
• Excellent written and verbal communication skills; able to explain technical immigration concepts to non-experts and draft clear guidance.
• Strong organizational skills and attention to detail
• Experience with case management systems, Microsoft Office, and reporting tools.
• Ability to handle sensitive/confidential information with discretion and professionalism.

 

 

Education

 

• Bachelor’s degree in HR, business, legal studies, or related field (or equivalent experience).

 

 

Preferred qualifications:

 

• Prior experience in a global tech company with multi-state US operations.
• Experience with HRIS and/or technology platforms (SharePoint, case management).
• Project management experience and process-improvement orientation.

 

 

Competencies and behaviors:

 

• Customer-service mindset and ability to build credibility with managers and employees.
• Proactive problem solver who can prioritize competing deadlines.
• Collaborative and able to work cross-functionally with HR, legal, finance, and external partners.
• High integrity and commitment to compliance.

 

Bring out your best
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