Senior Project Coordinator/Associate Program Manager

Citrus Health Group is a new type of agency that brings an empathetic patient focus to the new product commercialization process. Citrus creates hand-picked teams that provide clients with scientific, clinical, pharmacologic, evidence-generation, pricing and reimbursement, market access, affordability, and patient support expertise and experience in their time of need. Client teams are built with the talented experts from Citrus Scientific, Citrus Commercialization and Access, and Citrus Engage, who function as a fluid, agile, and highly energized team.

We are passionate about science; our focus is to effectively communicate science in compelling and engaging ways to drive true value and enable patients to gain access to new medicines. We do so with the highest level of integrity and respect for the ethical nature of our business.

We invite you to join our talented team of dedicated professionals, working closely together to provide the services our clients need, at the time they need them. We are driven by one word, RESPECT. We respect each other, we respect our clients, and we respect the professionals we work with on behalf of our clients. We value every team member and strive for an inclusive and collaborative culture that fosters the best in everyone.

Senior Project Coordinator/Associate Program Manager

Under the direction of the Client Services Account Lead, the Senior Project Coordinator/Associate Program Manager will partner closely with various internal stakeholders (Account, Scientific & Medical Services, Editorial, Creative, and Finance teams) in the development and execution of client deliverables. This collaborative approach is key to our success, as it ensures that all aspects of a project are considered and that the final deliverables meet our high standards. Demonstrating project ownership, the Senior Project Coordinator/Associate Program Manager will possess and convey a comprehensive knowledge of the status and timelines for all tactics assigned to the respective internal client team. To ensure the seamless delivery of publications, multichannel medical communications tactics, market access, and related medical affairs activities, the Senior Project Coordinator/Associate Program Manager will develop and implement timelines; communicate effectively and thoughtfully with colleagues, clients, and all external stakeholders; think strategically and take a proactive approach to problem-solving; and monitor project budgets in close consultation with Client Services and Central Services to track and manage invoicing of all projects.

Responsibilities

Client Service and Project Support

• Assist in overall project coordination, helping to determine specifications before project initiation and tracking project statuses, timelines, and deliverables. 
• Be responsive to client expectations and assist in timely project execution. 
• Draft basic workflows and timelines, ensuring they are accurate with guidance from team members. 
• Support project initiation within WorkBook and communicate with team members when the project scope/budget is approved. 
• Help maintain the accuracy of status reports and assist colleagues in preparing these documents. 
• Prepare materials for client meetings, such as agendas, slides, and meeting minutes. 
• Maintain communication with medical writers regarding their tasks and support tracking responses to invitations, agreements, and deliverables, ensuring records are saved on the server. 
• Enter and manage project details within client tracking software (e.g., iEnvision, DataVision) as needed. 
• Assist with submissions to client databases for tracking purposes.

Financial Support  

• Help maintain the integrity of financial documents, including tracking project budgets and invoices.  
• Support the account team in drafting, submitting, and monitoring project budgets. 
• Ensure accurate financial tracking for internal needs and assist in managing relevant spreadsheets. 
• Aid in the creation and management of WorkBook entries, including budget updates and project expenses. 
• Assist in submitting invoices and accruals consistent with internal and client procedures. 
• Participate in monthly revenue meetings and track financial updates.

Qualifications

• Bachelor’s degree preferred. 
• At least 1-3 years of experience in project coordination or support, preferably within a medical communications agency, publications, or a pharmaceutical company. 
• Strong organizational skills with a keen attention to de