Sr. HRIS Manager

What we’re building and why we’re building it. 

Every month, millions of people use America’s Rewards App, earning rewards for buying brands they love – and a whole lot more. Whether shopping in the grocery aisle, grabbing a bite at the drive-through or playing a favorite mobile game, Fetch empowers consumers to live rewarded throughout their day. To date, we’ve delivered more than $1 billion in rewards and earned more than 5 million five-star reviews from happy users. 

It’s not just our users who believe in Fetch: with investments from SoftBank, Univision, and Hamilton Lane, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.

Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.

Fetch is an equal employment opportunity employer.

About the role:

Fetch is seeking a highly motivated and experienced Senior HRIS Manager to join our growing team. The position, reporting to the Senior Manager, HR Technology, is responsible for ensuring our HRIS meets the strategic and operational needs of the People Experience team, employees, and leadership. You will play a pivotal role in the design, architecture, and deployment of functionality relevant to business objectives, and lead all aspects of UKG/UltiPro HCM. This role will work collaboratively cross-functionally and serve as a credible advisor to the People team, Payroll, Accounting, and InfoSec.

This is a full-time role that can be held hybrid from one of our offices or remotely from anywhere in the United States. Limited travel is expected for team onsites. This role is an individual contributor, but will be expected to provide professional development and coaching to Analyst(s) on the team.

Scope of responsibilities:

• Serving as the primary point of contact and advisor for all modules of UKG/UltiPro HCM, including Core HR, Onboarding, Business Intelligence, Workforce Management / Time and Attendance (Ready), Document Manager, Community, and Payroll.
• Leading comprehensive testing, troubleshooting, and resolution of all HCM matters promptly.
• Establishing trusted, collaborative, responsive, and influential relationships with cross-functional teams, understanding their strategies, and utilizing this knowledge to shape HR system business processes.
• Leading 1 or more end-to-end implementations of an enterprise HCM, including selection, planning, execution, testing, and successful deployment is required.
• Modifying and creating security groups, policies, and data integrity rules in compliance with regulatory requirements.
• Utilizing Business Intelligence (BI) tools to develop datasets for cross-functional teams, effectively collaborating with HR Business Partners, Payroll, and Accounting for decision-making and audit purposes.
• Maintain knowledge of release features, marketplace trends, best practices, and regulatory changes in human resources, executing ad-hoc projects for local and global initiatives as needed.

Skills we believe you need for this position:

• Bachelor’s degree in business, human resources, management information systems, information technology, mathematics, or computer science is preferred. MS in a related field is desirable.
• 8+ years of experience administering and overseeing HCM platforms is required, with a strong preference for experience with UKG/UltiPro or other enterprise systems (ex. Workday).
• 6+ years of experience administering BI tools and large datasets is required, with a strong preference for experience with UKG People Analytics (IBM Cognos with Watson).
• 6+ years of experience writing complex queries, formulas, and calculated fields in Excel/Sheets, Python, and/or SQL is required. 
• Experience managing SOC2 compliance and data governance in alignment with SOX in an HRIS experience with a high level of confidentiality and discretion is strongly preferred.
• Experience working within the developer suite of Greenhouse or another Applicant Tracking System (ATS) is preferred.
• Experience working with various HR tools such as Lattice, Google Sheets, Jira, Slack, Udemy, Airtable, and Zapier is preferred.
• Experience with applying project management frameworks to processes i