Software Engineer (Genesys) (REF2028O)

<h3>Company Description</h3><p>The largest ICT employer in Hungary, Deutsche Telekom IT Solutions (formerly IT-Services Hungary, ITSH) is a subsidiary of the Deutsche Telekom Group. Established in 2006, the company provides a wide portfolio of IT and telecommunications services with more than 5000 employees. ITSH was awarded with the Best in Educational Cooperation prize by HIPA in 2019, acknowledged as one of the most attractive workplaces by PwC Hungary’s independent survey in 2021 and rewarded with the title of the Most Ethical Multinational Company in 2019. The company continuously develops its four sites in Budapest, Debrecen, Pécs and Szeged and is looking for skilled IT professionals to join its team.</p><h3>Job Description</h3><p>We build and operate IT systems in order to bring the Deutsche Telekom customer with his specific request to the most suitable service agent or digital agent (routing) and provide the agent with optimal tools for customer care (frontends).</p><p>We support the business processes on all channels (voice, email, letter, fax, SMS, WhatsApp, etc.). </p><p>We are changing towards a new technology and are building up teams to ensure the long term success of our product.</p><p>We are looking for you if you want to be working on a product of strategic importance, where you can have a huge impact on its future.</p><p>If you feel responsible for the product you work on and think of it as your own, do not hesitate to apply. We are keen to get to know you.</p><h3>Qualifications</h3><ul><li>Software development experience with C++/C</li><li>English language knowledge</li><li>Teamwork and an agile mindset are required </li></ul><p>Advantages:</p><ul><li>Knowledge of DevOps and tools such as GIT, Jira and the CI/CD pipeline are desirable</li><li>Knowledge of virtualization, Docker or Kubernetes is desirable</li><li>Willingness for end-to-end responsibility for the product </li><li>Experience with Genesys on-prem contact center solution and Genesys FW</li></ul><h3>Additional Information</h3><p>* Please be informed that our remote working possibility is only available within Hungary due to European taxation regulation.</p>