Jobs and Careers

Community Health Worker

United Statesfull_timeVerifiedPosted 27 May 2025

About the role

Ranked one of Tennessee’s top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals.

Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee.

Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis.

If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you!

Job Title: Community Health Worker

Job Summary: Provides community based care to Consumers and serve as link between community and health/social services to expand access to care and improve health outcomes.

Position Responsibilities:
1. Work within team environment agency-wide and in partnership with all departments to serve Consumers.
2. Meet regularly with Consumers to assist them with achieving progress towards their goals.
3. Assist Consumers with connecting to treatment and resources to address needs regarding mental health, physical health, substance use, and social determinants of health.
4. Provide education to Consumers to help in understanding appropriate use of ER, Urgent Care, and PCP.
5. Assist Consumers with understanding their gaps in care and developing action plans to close gaps.
6. Identify and share with staff and Consumers community resources that foster improved health and well being.
7. Transport and/or accompany Consumers to appointments as needed. Assist with scheduling transportation as needed.
8. Coordinate care between Consumer supports and providers.
9. Document in electronic health record all efforts to engage Consumers and assist in their care.
10. Attend team meeting daily and come prepared to actively participate.
11. Collaborate with team members and other departments.
12. Utilize the IMPACT care model in work with Consumers.
13. Attend all necessary trainings, meetings, and supervisions as scheduled.

Other Responsibilities:
● Responsible for attending all mandatory in-services, continuing education and annual health requirements
● Comply with all Corporate Compliance policies, practices and procedures
Report all unethical activities to supervisor, Corporate Compliance Office, Values Hotline number or Human Resource Director
● Comply with all OSHA and safety policies, practices, and procedures. Report all unsafe practices or accidents to supervisor, Safety Supervisor and/or OSHA Coordinator
● Will be compliant with the relevant regulations concerning the privacy and security of consumer’s protected health information (PHI) as established by the Health Insurance Portability and Accountability Act of 1996 (HIPAA)
● Participate in proactive team efforts to achieve departmental and company goals
● Perform other duties as assigned
● Provide leadership to others through example and sharing of knowledge/skill
● Follow all policies and procedures set by the Agency

REQUIREMENTS:

Bachelor’s Degree in a health-related field of counseling, psychology, social work, or other behavioral health field required.
Candidates with a bachelor’s degree in criminal justice must have fifteen college level semester hours of coursework in behavioral health.
Valid Tennessee Driver’s License
Acceptable Motor Vehicle Report (MVR)
Acceptable Criminal Background Investigation
Personal Automobile Insurance

ABOUT YOU: