Vice President & Chief Information and Security Officer-Executive

Why Work For Person Centered Services?
When you join the Person Centered Services team, you can make a difference in the lives of people with intellectual and developmental disabilities, while also reaching your own career goals.

Benefits for full-time positions include:
• 20 Days of paid time off (PTO) in your first year! Increasing to 25 Days in your second year!
• 13 Paid Holidays
• Comprehensive health insurance plans for you to choose what best fits your needs (Medical, Dental & Vision)
• 401(k) - the Company matches 50% of the first 6% up to a maximum of 3%
• Company paid benefits: basic life insurance, long-term disability, and a Lifestyle Spending Account with a benefit of up to $500 set aside for employees to spend on wellness eligible expenses!
• Employee Discount and Wellness Programs - Currently providing 3 paid hours per week for exercise, volunteering or personal wellness!
• Professional development opportunities including mentorship program options and ongoing coaching

New Employee Orientation (NEO)
• All new team members participate in NEO offered Monday - Friday both onsite and online.
• Day one includes in-person training at our West Seneca, NY office, where new team members are introduced to our culture, values, and the foundation of Care Coordination.


JOB SUMMARY

The Vice President of Information Technology for Person Centered Services provides technology vision and leadership in developing and implementing the portfolio of company-wide information technology (IT) platforms and services that support both distributed and centralized clinical and business operations. The VP ensures organizational compliance with state and federal information security regulations and serves as the Chief Information and Security Officer. The VP collaborates with business unit leaders across the organization to develop a detailed understanding of their issues, challenges, and opportunities, and provides the strategic technical guidance and computing capabilities necessary to support the company’s strategic plans and achieve business success.

Alongside service excellence, the VP OF IT brings deep, hands-on knowledge of cloud infrastructure Azure, Microsoft 365, and hybrid environments to guide the organization's continued modernization of its technical platform. This includes cloud security architecture, Social Care Network and clinical application hosting, disaster recovery, and the infrastructure that underpins HIPAA compliance, New York State OPWDD, NYS DOH OHIP Moderate-Plus Security Controls Baseline v5 compliance, and the organization's security posture.


ESSENTIAL FUNCTIONS

• Accountable for defining and delivering IT strategy and capabilities across the organization, business process automation through application development and support, a high-availability computing infrastructure, regulation-compliant information security, and all other technical services.
• Develop and execute a phased ITIL 4 implementation roadmap with defined milestones, resource requirements, staff training plans, and measurable outcomes
• Implement a Problem Management practice: identify recurring incidents, conduct root cause analysis, and drive permanent fixes rather than repeated workarounds. Track problem records and elimination of known errors in the organization's CMDB.
• Deploy and maintain a Configuration Management Database (CMDB) providing a single authoritative source of truth for all IT assets, software licenses, system dependencies, and service relationships.
• Implement a Knowledge Management system — internal IT knowledge base, documented runbooks, standard operating procedures, and self-service resources — reducing staff dependency on individual IT personnel and improving first-contact resolution rates.
• Oversee Information Security, ensuring security is a design criterion in all IT projects, cloud architectures, and vendor selections.
• Interpret and implement the NYSDOH System Security Plan (SSP) control framework and ensure compliance with the NYS DOH OHIP Moderate-Plus Security Controls Baseline v5related to Medicaid confidential Data and the NYSDOH Data Use Agreement (DUA) related to Medicaid confidential Data.
• Maintain current documentation of all systems, data flows, cloud configurations, and vendor Business Associate Agreements.
• Ensure all IT systems maintain compliance with HIPAA/HITECH, the January 2025 HIPAA Security Rule update, the New York SHIELD Act (30-day breach notification), 42 CFR Part 2, NYS DOH OHIP Moderate-Plus Security Controls Baseline v5, and applicable NYS OMH and OASAS regulations.
• Establish and oversee the adherence to policies and procedures that protect the identities of individuals served in accordance with HIPAA privacy and security rules.
• Own the technical