Retail Sales Manager

Retail Sales Manager (RSM)

 

Organization Name: Buffalo Rock Company

Website: https://www.buffalorock.com/careers/

Job Department: Retail Sales

Reports to: General Sales Manager

Work Schedule: May require additional hours not scheduled; must be flexible

Job Type: Regular

FLSA Status: Non-Exempt

Other Information: 50% Salary + 50% Commission

Job Description 

Summary/objective

Buffalo Rock is an award-winning Pepsi and Keurig Dr Pepper bottler founded in Birmingham, AL more than 123 years ago. Buffalo Rock manages the best alcoholic and non-alcoholic beverage portfolio in the country, which includes several beloved global and regional brands. The primary duty of the RSM is to manage the retail sales function at the franchise level. This includes supervising the retail sales team, directing all retail sales and distribution of the products of the Buffalo Rock Company, and directing sales support workflow. The RSM is responsible for sales execution, sales operations, and point of sale, and for making sure all orders are made on time with all the product needed to complete the order.

 

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Essential Functions

• Regular and timely attendance is an essential function of this position. Position is required to work all hours necessary to ensure operations function is fulfilled, including nights, weekends, holidays. Travel may be required. May be required to be on-call.
• Managing the retail sales function.
• Supervising the retail sales team.
• Interviewing, hiring, scheduling, evaluating, coaching, rewarding, and disciplining subordinate employees, and making recommendations with regard to promotions, demotions, and other changes of status.
• Oversee the training function for retail sales employees.
• Work with Employee Experience to schedule new hire orientations and work schedule.
• Responsible for planning, assigning, and directing work for all Retail Sales Supervisors (RSS).
• Responsible for conducting RSS employee evaluations.
• Responsible for addressing complaints and resolving problems.
• Responsible for both long term and short-term Product forecasting with GSM and warehouse operations for retail sales.
• Monitor all accounts to ensure proper service based on Buffalo Rock Company Policy for service frequency.
• Monitor all accounts to ensure accounts are serviced.
• Develop and maintain positive professional customer relationships.