Director, Cloud and DevOps Platforms

About Carrier:

Carrier, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.

About This Role

We are seeking a visionary and technically strong Director of Cloud and DevOps Platforms to lead the strategy, development, and delivery of enterprise-grade cloud and DevOps capabilities. This leader will function as a core service provider to digital leaders across the enterprise, both within and outside the Digital team, driving an experience of deep alignment and partnership with a service-oriented mindset.

The role will champion a platform-as-a-product approach, enabling digital and enterprise product teams to accelerate innovation through automated infrastructure services, FinOps insights and automation, and observability services. The ideal candidate will bring deep engineering expertise, a strong enterprise cloud and DevOps background, and a passion for automation and agile delivery. They will lead with a product mindset, building scalable, self-service platforms that empower development teams to deliver secure, reliable, and efficient applications.

Key Responsibilities

Platform Product Leadership

• Define and execute the product vision and roadmap for cloud and DevOps platforms.

• Drive adoption of a platform-as-a-product mindset across infrastructure and engineering teams.

• Build a catalog of automated infrastructure foundations, self-service provisioning, CI/CD pipelines, and container patterns for microservices applications.

Strategic Partnerships

• Develop deep partnerships with digital product and enterprise software engineering teams.

• Understand dependencies, priorities, and technical diversity across teams.

• Tailor platform solutions that balance common services with alignment to varying technology stacks and patterns.

Cloud & DevOps Engineering

• Lead the development and delivery of scalable, secure, and resilient cloud-native platforms.

• Ensure platforms support rapid development, deployment, and operations across hybrid and multi-cloud environments.

• Integrate observability, security, and compliance into platform capabilities.

AI-Driven Automation & DevOps Experience

• Leverage AI to simplify the DevOps experience and enhance developer productivity.

• Deliver intelligent automation that streamlines infrastructure provisioning, CI/CD workflows, and operational tasks.

• Provide predictive insights and proactive recommendations to improve reliability, security, and efficiency.

FinOps Leadership

• Drive enterprise-wide cloud cost optimization efforts in partnership with CIOs and finance leaders.

• Deliver FinOps automation, reporting, and governance capabilities to improve cloud spend transparency and accountability.

DevOps Community Building

• Establish and lead a DevOps Council to foster collaboration, feedback, and shared ownership across teams.

• Promote crowdsourcing, knowledge sharing, and training initiatives to build a vibrant DevOps culture.

• Provide data-driven insights and automation tools to help teams improve reliability, security, and cost efficiency in Day 2 operations.

Agile Product Practices

• Use community feedback to inform platform roadmaps and backlogs.

• Drive sprint-based agile delivery with regular releases, demos, and iterative testing.

• Partner with DevOps teams to ensure adoption and continuous improvement of platform capabilities.

• Curate an enterprise-grade internal marketplace of reusable patterns, services, and tools that accelerate development and operations.

Team Leadership

• Lead cross-functional teams of engineers, product managers, and architects using agile methodologies.

• Foster a culture of continuous improvement, experimentation, and innovation.

• Mentor and grow talent within the cloud and DevOps organization.<