Public Outreach Specialist II - Roadways Projects Communications Manager

 

Position Title: Public Outreach Specialist - Roadway Project Communications Manager

O2EPCM, Inc. is a prominent award-winning experienced firm providing Professional, Technical, Consulting and Management Services in the Planning, Design, Engineering and Construction Industry to Local, State, Federal Government Agencies, Utility Companies and Private Clients. We are dedicated to delivering innovative and sustainable solutions for a variety of projects. 

Salary Range: $133,000 - $145,000

Location: Onsite (Los Angeles, CA)    

Type: Full-Time                                             

Employee Benefits:

• 100% paid base coverage (Health, Vision, & Dental insurance).
• 401(k)
• Paid Holidays
• Paid Sick
• Paid Vacation
• EAP - Employee Assistance Program

O2EPCM, Inc. https://o2epcm.com/  

 

Position Description Summary
Assists in the development and delivery of the Airfield and Terminal Modernization Program (ATMP) Roadways Project public and community outreach programs to promote project goals/mission. This role involves developing, implementing, and managing communication strategies to maintain consistent messaging, facilitate stakeholder engagement, and provide public transparency throughout all phases of the project, from design through construction.

Essential Job Duties
The Public Outreach Specialist duties include, but are not limited to, the following:
• Monitors and reports on issues, complaints, and project activities.
• Provides strategic communications support.
• Executes the stakeholder engagement plan.
• Identifies and strategizes solutions for key and contentious issues.
• Drafts presentation materials including PowerPoint presentations and briefing materials.
• Drafts and reviews notifications such as Traffic Advisories, Construction Notices, and Press Releases.
• Supports website content management, ensuring timely updates and document uploads (e.g., traffic advisories, announcements, FAQ sheets, meeting information, schedules).
• Supports social media content development including messaging, captions, graphics.
• Develops and disseminates Frequently Asked Questions (FAQ) and Fact Sheet documents.
• Coordinates media events, press tours, and milestone celebrations.
• Facilitates dissemination of communications to both internal and external audiences.
• Collaborates with contractors to implement communication protocols.
• Coordinates project related community engagement initiatives.
• Maintains comprehensive records of all public communications.
• Coordinates and organizes public outreach events (i.e. Open Houses, Workshops, Public Hearings, etc.).
• Assists LAWA team in further identifying and connecting with local business and community stakeholders, and general public.

Hardware/Software Knowledge
• Skilled in digital tools (CMS, email marketing, social media, MS Office, Adobe Creative Suite).
• Proficient in Adobe Illustrator and InDesign.
• Microsoft systems including Excel, Word, Power Point, Teams and Outlook.
• Benchmark – general email marketing system used to send out public advisories.
• Drupal – web content management system utilized by LAWA for the public facing website.

Professional Experience Level/Other Qualifications
• 10 years or more relevant experience.
• Strong written, visual, and verbal communication.
• Able to manage multiple tasks in fast-paced settings.
• Experienced with diverse communities, agencies, and media.
• Knowledgeable about public project phases and communications.
• Highly organized and detail-oriented.
• Comfortable operating in a team-oriented, collaborative work environment.
• Produce accurate and timely results while maintaining a customer service attitude.
• Demonstrated success on the job, as evidenced by satisfactory performance reviews, acceptance of responsibility and growth in previous positions.
• Experience in a construction office is necessary.

Education/Training
• Bachelor's or Master's Degree in Public Relations, Communications, Planning, Journalism, Marketing, or related fields.
• Relevant Professional Licensure & Certifications are preferred.

Element-Specific Requirements/Notes
• May assume other duties as required/needed.
• Maybe required to work various shifts as needed.
• Maybe required to work past regular work shift.
• LAWA will provid