Senior Program Manager - ED&I

As a Senior Program Manager within the Enterprise Data and Insights (ED&I) organization, you will be instrumental in managing programs/projects across a wide range of data initiatives, leveraging Agile methodologies to drive efficient, iterative progress. This role is key to overseeing the overall work intake and prioritization process for the ED&I organization and managing high-impact programs and projects. You will work closely with teams across data governance, data architecture, data engineering, analytics & BI, data science, and AI, acting as a liaison for requests from business units and other data and technology organizations. This role requires a strategic mindset, operational expertise, and strong data/technology knowledge to support successful data initiatives that drive impactful business outcomes across the organization. If you are an experienced program manager with a passion for data, Agile project management, and a track record of delivering complex programs, we would love to connect with you!

What You'll Do

• Manage the intake process across the Enterprise Data and Insights organization, including requests from business units and other data and technology teams.

• Work with senior leadership to assess and prioritize work intake based on alignment with strategic goals, available resources, and potential impact.

• Directly manage high-priority programs and projects within ED&I, applying Agile methodologies to facilitate iterative development and continuous improvement.

• Define and scope program and project objectives, deliverables, timelines, and success criteria in collaboration with stakeholders and functional leads, ensuring alignment with ED&I and organizational goals.

• Collaborate with stakeholders to clarify project requirements, dependencies, and expected outcomes to establish realistic and achievable project plans.

• Coordinate with other program and project managers on various initiatives to ensure a unified approach across all ED&I efforts.

• Actively monitor project risks, timelines, dependencies, resources, and adherence to timelines, budgets, and quality standards, proactively working to resolve issues and keep programs on track.

• Monitor and track resource demand, availability, and utilization to ensure efficient allocation and effective use of resources.

• Work closely with ED&I teams, fostering alignment and partnership on shared goals.

• Serve as a liaison between ED&I and Business Units, ensuring clear and consistent communication of project goals, timelines, and deliverables.

• Facilitate regular updates, presentations, and reviews for leadership and stakeholders to keep all parties informed and aligned.

• Contribute to a culture of continuous improvement by establishing and refining best practices and Agile methodologies, enabling ED&I to deliver data-driven insights more effectively

What We're Looking For

• Bachelor’s degree in business, Information Technology, or a related field. A master’s degree, PMP certification, or Agile certification (such as CSM, PSM, PMI-ACP, or SAFe Agilist) is a plus.

• 8+ years of experience in program and project management in data-driven organizations.

• Proven ability to define, scope, and manage complex programs and projects, ensuring alignment with strategic objectives and successful delivery within timeline, budget, and quality standards.

• Strong understanding of data and technology concepts, with familiarity in data governance, data architecture, data engineering, business intelligence, analytics, and data science.

• Expertise in overseeing a portfolio of initiatives, with the ability to consolidate, analyze, and report on program health, status, and impact.

• Experience with Agile project management methodologies, with a proven track record of applying Agile principles to drive iterative progress and adaptability.

• Proficiency with JIRA, Smartsheet, and Microsoft Office Suite (Excel, PowerPoint, Word, and Project), as well as other project management and collaboration tools commonly used in an enterprise environment.

• Ability to evaluate incoming requests, prioritize based on organizational needs, and make data-informed decisions.

• Strong organizational abilities to manage multiple projects, timelines, and competing priorities effectively.

• Excellent verbal and written communication skills, with experience conveying complex information to senior leadership and cross-functional teams.

• Proactive approach to identifying and resolving project-related issues, with strong critical thinking skills.

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