Inside Account Manager

What you'll do: 

• Engaging new opportunities, maintaining existing relationships, and following up with our
  reseller/integrator networks through email and phone correspondence
• Engage prospective customers to sell the Planar and Leyard story, our products, availability and pricing
• Create and maintain strong business relationships with prospective customers
• Navigating across functions and acting as a liaison
• Update and track an opportunity-to-order in Salesforce
•  Manage purchase orders from receipt to confirmation
• Provide customer support from early questions to post-order inquiries
• Partner with production planning to fulfill purchase orders within project timeline and to specification
• Ability to be agile, pivot as needed, problem solve, and move swiftly to resolution
• Must have excellent oral and written communication in English. Bonus- Fluent in Chinese
• Other duties as assigned by manager

Requirements

• Bachelor’s degree or equivalent work experience
• Minimum of 2 years professional experience in an A/V sales role preferred

• Strong interpersonal skills
• High attention to detail and accuracy. Capturing and utilizing data in the form of written word, verbally, data in systems, quoting, and reporting
• Ability to multi-task in a fast-paced environment
• Excellent time management and ability to track actions to completion
•  Proficiency with CRM system, preferably Salesforce
• Knowledge of A/V systems preferred
• Knowledge of the A/V selling channel preferred
•  Bonus- basic/intermediate understanding of shipping, planning, sales operations, inside and outside sales, finance (pre- and post-sales), project management

Benefits

All benefits start on first day of employment!

• 75% employer-paid medical for employee. Family coverage also included. 
• 100% employer paid dental, and vision for employee and dependents
• 100% employer paid long-term, short-term disability, and life insurance policy
• 401k Match, if you’re contributing 5% we match 4%. 100% vested immediately.
• 10 paid holidays
• Starting at 15 days paid PTO (inclusive of sick and vacation time) annually
• Employee Assistance Program (EAP)
• Flexible Spending Account (FSA)