Associate Client Operations Manager

Position Purpose: The primary purpose of this important role is to support and manage the technology for our client’s day-to-day program operations for CORE clients. The CORE client base makes up approximately 50% of our total client base. The Associate COM acts as the advocate and Beeline liaison supporting the CORE Client Relationship Manager (RM) for the assigned client base.

Responsibilities:

• The CORE RM is accountable for the vision while the Associate COM is accountable for the execution of this vision and operational roadmap to promote program growth and operational efficiencies.
• The CORE RM and the Associate COM would function as an Account Team for the Core Clients
• Gather and analyze client business problems, translating them into requirements for internal subject matter experts to execute.
• Serves as an operational expert on their CORE client’s program and how they utilize the Beeline technology to support their strategic program vision.
• Works closely with their CORE RM to understand and support strategic vision for program.
• Collaborates with Client Services SMEs to execute the operational tasks in order to achieve program objectives on time and with high quality.
• Build and maintain effective connections with clients and partners to ensure positive working relationships.
• Participate in meetings with program team as needed to discuss present and future issues/updates.
• Monitor reports for any issues and convey concerns to management.
• Perform client visits when necessary to promote and foster positive Beeline relationship.
• Communicate recommended changes for technology improvement to Core RM

Requirements:

• Bachelor’s degree or equivalent experience
• Exceptional interpersonal and collaboration skills
• Breadth to solve end-to-end problems for our customers and deliver on-target solutions.
• Proven track record of successfully working across departments.
• Leadership skills to manage a team and influence internal and external stakeholders a plus.
• Beeline market, product, and competitive expertise a plus

Desired Competencies:

• Ability and desire to drive change through high-energy, can-do attitude, comfortable working in a high-performance, entrepreneurial, open-door environment
• Must be an outstanding communicator and team player who demonstrates attention to detail, and who also understands how to ensure finance initiatives that support the long-term strategy of the business
• Strong analytical and problem-solving skills
• Ability to work autonomously
• Attention to detail / detail oriented.

Our Company: For over 20 years, Beeline has empowered businesses worldwide to achieve competitive advantages with their extended workforce. The Beeline Extended Workforce Platform provides the visibility necessary to mitigate risks, realize cost savings, and adapt to dynamic business needs. With tailored solutions focused on the complexities of the extended workforce, clients can leverage Beeline products that meet their unique requirements. Through thousands of integrations, organizations can connect their extended workforce data across all technology stacks, including major procurement and HR systems. Join the ranks of renowned brands benefiting from Beeline’s seasoned expertise, collaborative innovation, and industry-leading partner network. Explore more at beeline.com.

Our Vision: Every person, given the right opportunity, is capable of greatness. Every business, given the right talent, is capable of superior outcomes.

Our Mission: Our trusted platform connects businesses to the remarkable talent within the global extended workforce.