Regional Operations and Maintenance Manager

NORESCO, a part of Carrier Global Corporation, helps clients adapt to and mitigate the impacts of climate change by decarbonizing, modernizing and electrifying aging infrastructure to be more sustainable and resilient. By deploying innovative distributed energy, storage, and renewable energy solutions, NORESCO improves the health and efficiency of existing campuses, buildings and communities. To date, NORESCO has guaranteed more than $5 billion in energy and operating cost savings at more than 10,000 facilities while reducing customer CO2 emissions by more than 25 million metric tons – the equivalent to planting 1.4 million acres of forest. For more information, visit www.noresco.com.

Noresco is looking for an experienced Regional Operations and Maintenance (O&M) Manager to join our growing team! The Regional Operations and Maintenance (O&M) Manager will be responsible for  operational and maintenance activities at electric and thermal production facilities owned by NORESCO’s clients. They will be responsible for supervising NORESCO’s operators and subcontracted maintenance personnel in support of the John O. Pastore Center in Cranston, Rhode Island, and at the University of Rhode Island campus in Kingston, Rhode Island. They will assure that the facility meets its contractual performance, availability, and customer savings guarantees while remaining in compliance with applicable safety, environmental, and corporate requirements. The Regional O&M Manager will work onsite at one of these locations, depending on the expected events scheduled for that day.

Primary Responsibilities:

• NORESCO’s primary point of contact to liaise with customer personnel and coordinate third-party contractors providing direct maintenance support
• Lead NORESCO’s rotating shift operators in the daily operations of the equipment, which includes generators of electrical power and all supporting equipment and systems
• Prepare, maintain, and update job plans for planned tasks
• Ensure preventive maintenance services are scheduled and executed per the OEM’s designated intervals and standards
• Identify and procure resources required for planned tasks such as parts, tooling, equipment, materials, and work procedures
• Review operations logs and performance data to monitor equipment conditions and identify issues with the operation of the system (critical trend analysis); promptly address leading indicators of potential equipment failures
• Review information from oil samples, component operating hour data, operating reports and recommended OEM suppliers’ component replacement guidelines, to propose and schedule proactive maintenance and component replacement
• Review field service reports from NORESCO’s subcontractors. Ensure observations and recommendations are evaluated and tracked to resolution.
• Monitor all warranty programs. Ensure warranty work is claimed in a timely manner and all warranty issues are resolved.
• Maintain the site’s document retention (ensure storage on NORESCO’s share drives)
• Develop critical path plans and execute efficient periodic maintenance outages, to include coordination with NORESCO’s clients and subcontractors
• Coordinate and manage contracted resources and schedules during scheduled and unplanned maintenance work.  Coordinate NORESCO managed activities with site owner’s management.
• Lead regular meetings to review daily and weekly work schedules
• Maintain good customer relations
• Coordinate with multiple business units within NORESCO as needed (to include Human Resources, Legal, Finance, Accounting, Measurement & Verification, Cyber, and IT)
• Generate site owner meeting agendas and minutes; lead efficient and productive update meetings (periodic & emergent)
• Perform plant inspections and safety walkthroughs during operational and maintenance periods
• Maintain onsite inventories (tools, test equipment, materials, critical spares, …); replenish as needed
• Profit and Loss (P&L) Responsibilities, to include generating the annual budget; capital expenditure planning; monthly forecasts, accruals, and variance analysis with development of recovery plans as needed to deliver the target revenue and profit; review service agreements/proposals; generate purchase orders; review and approve invoices
• Supervise the creation and updating of work orders in the Computerized Maintenance Management System (CMMS), maintaining accurate and complete records of work performed
• Use CMMS to generate reports, to include maintenance completion reports, material history, and preventative maintenance forecasts
• Maintain effective short and long-term maintenance planning and scheduling
• Respond to the site after hours and/or on we