Payments Data & Analytics Associate

Job Description

Chase is undertaking an aggressive customer-focused agenda and investing in innovative ways to deepen customer engagement by connecting the dots on behaviors and creating seamless experiences.  Our ambition is to be the undisputed leader in consumer banking by delivering highly personalized experiences in terms of money movement services and payments that customers increasingly expect.

Quant Analysts combine analytic skills with specific domain knowledge to make data actionable allowing for ease of consumption. They translate between analytic and non-analytic groups as well as facilitate holistic, cross-functional learning. They collaborate, learn, teach and disseminate knowledge across the D&A community.

We are seeking an Analyst/Associate who will be a key member of the Payments Analytics team within the broader Data and Analytics organization.  You will work closely with Payments Product Owners to deliver insights in terms of descriptive, diagnostic, predictive, and prescriptive analytics.  In particular, you will strive to build consensus with Product Owners on if, where, when, how, and whom to drive customer engagement by defining metrics, sourcing data, developing queries, and creating reports.

Responsibilities

• Understand and translate business needs into data models supporting long-term solutions
• Create data models using best practices to ensure high data quality and reduced redundancy
• Rationalize complex normalized data sets allowing for ease of cross org consumption
• Partner with the LOB and broader D&A organization to understand business requirements and objectives

Required Skills

• Intermediate knowledge of SQL, Alteryx, SAS, and Python
• Experience with Snowflake, Teradata, Oracle and SQL DBs
• Experience with Adobe Analytics and Adobe Customer Journey Analytics
• Adept at explaining and converting complex concepts into digestible information to be consumed by audiences of varying levels of expertise
• Degree in quantitative or related field preferred

Preferred Skills

• Masters with 2+ years of analytics experience
• Functional industry experience in operations, marketing, credit/risk, technology or finance
• Intermediate knowledge of Machine Learning

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans