Technical Program Manager, Core Engineering, Level 5

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company’s three core products are Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio, an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles.

Snap Inc. is a camera company. We believe that reinventing the camera represents our greatest opportunity to improve the way people live and communicate. Our products empower people to express themselves, live in the moment, learn about the world, and have fun together.

We’re looking for a Technical Program Manager to join Snap Inc! As a key contributor to our Monetization org, you will take ownership of engineering operations and excellence to monitor, detect and improve various aspects of infra and product performance.Working from one of our three West Coast locations, you’ll utilize your technical expertise, engineering and program management skills to recognize issues and risks, provide expert solutions to tough problems, drive scheduled completion and ensure operational excellence. Some of the key areas that the Technical Program Manager will drive will include Infrastructure cost, service availability, budget A/B experiments, Spendwatch on call and revenue investigations..
 

What you’ll do:

• Lead Monetization Eng operations including service stability and efficiency, cost efficiency, experimentation throughput, incident management, spend monitoring through an on call rotation and related revenue investigations

• Drive a culture of engineering excellence and develop roadmaps to address systemic issues

• Partner with Product, Data Science, Engineering and Customer Support teams to lead performance investigations and build customer trust

• Audit our alerts, define key metrics, build observability through dashboards and constantly innovate to proactively identify problem areas in the ad stack  

• Create frameworks and mechanisms for the organization to operate more efficiently such as launch reviews, retrospectives and decision making forums

• Lead quarterly roadmap and OKR planning process

• Work closely with Monetization leadership and execs to understand our business performance, identify and address organizational issues, and be a constant advocate for Monetization needs outside the organization

• Mentor and grow other junior TPMs and Engineers to scale the performance of the org

Knowledge, Skills & Abilities:

• A relationship builder with natural verbal and written communication skills

• Very high analytical thinking and ability to grasp advanced concepts

• Strong operational mindset and ability to derive independent conclusions

• Strong organizational skills and proven project management track record

• Experience in project schedule management and work breakdown structures

• Capacity to work in a fast paced, continuously changing environment

• A demonstrated ability to manage complex projects effectively (sets clear goals, identifies roadblocks, designs solutions, and tracks progress against deadlines)

• Ability to take calculated risks to achieve engineering breakthroughs

• Someone who can prioritize, focus, and is an independent thinker and problem solver

• An individual who is self-motivated and driven and has demonstrated commitment to take accountability and responsibility for success of large programs
   

Minimum Qualifications: 

• BS/BA degree in an analytical field (Computer Science, Engineering, Science, Math, etc.) or equivalent years of experience

• 6+ years of experience spanning Engineering / Data Science / Technical Program Management leading cross-fu