Senior Director of Sales Operations, Americas

About Delinea:
Delinea is a pioneer in securing identities through centralized authorization, making organizations more secure by seamlessly governing their interactions across the modern enterprise. Delinea allows organizations to apply context and intelligence throughout the identity lifecycle across cloud and traditional infrastructure, data, and SaaS applications to eliminate identity-related threats. With intelligent authorization, Delinea provides the only platform that enables you to discover all identities, assign appropriate access levels, detect irregularities, and immediately respond to identity threats in real-time. Delinea accelerates your teams’ adoption by deploying in weeks, not months, and makes them more productive by requiring 90% fewer resources to manage than the nearest competitor. With a guaranteed 99.99% uptime, the Delinea Platform is the most reliable identity security solution available. Learn more about Delinea on Delinea.com, LinkedIn,  X, and YouTube. 

Join our passionate, global team at Delinea and help us make the world a safer and more secure place. Our success is driven by world-class product leadership, outstanding engineers, and strategic investment from TPG. We value diversity, innovation, and a culture of respect and fairness. If you're ready to push boundaries and challenge the status quo in security, we want to hear from you.
 

Apply today to help us achieve our mission.

Job Summary:   

As Senior Director of Sales Operations, Americas, you will play a pivotal role in optimizing sales processes, enhancing productivity and driving strategic initiatives that support our growth targets.  You will be a part of a team of sales operations professionals who collaborate closely with cross functional teams to ensure the alignment of sales strategies with overall business objectives.  This leadership position requires a strategic thinker with a deep understanding of sales metrics, operational efficiencies and customer engagement and fosters a culture of collaboration and communication within the sales organization and across departments. 

Key Responsibilities: 

• Strategic Leadership: Collaborate with the VP of Global Sales Operations and SVP of Sales Americas to develop and execute the Americas sales operations strategy that aligns with Delinea’s overall business objectives. 

• Process Optimization: Identify, design and implement streamlined sales processes and workflows to enhance operational efficiency and effectiveness across the Americas sales organization. 

• Sales Analytics: Develop and manage key performance indicators and reporting frameworks to provide insights into sales performance, forecast accuracy and pipeline health.  Utilize data analytics to drive strategic decision making and actionable insights. 

• Cross-functional Collaboration: Work closely with marketing, finance, order management, systems and customer success teams to ensure alignment and execution of sales initiatives that drive revenue growth. 

• Data Quality Management: Establish and enforce data governance practices to ensure the accuracy, consistency and integrity of the sales data across all platforms. Monitor data quality metrics and implement corrective actions as necessary. 

• Team Leadership: Mentor and develop a high performing Americas sales operations team, fostering a culture of continuous improvement and accountability. 

Qualifications:   

• 10+ years of experience in sales operations, sales management, or a related role, preferably in the technology or cybersecurity sector.   

• Strong analytical skills with the ability to interpret data and generate actionable insights.   

• Proficiency in CRM software (e.g., Salesforce) and sales analytics tools; experience with Clari is a plus.   

• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.   

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