Senior Director, Engineering Operations (TPM)

Senior Director, Engineering Operations SailPoint is the leader in Identity Security. We harness the power of AI and machine learning, delivering the central control point for risk management for the enterprise. SailPoint continues to grow globally and expanding our global presence creates opportunities to become a part of our awesome culture.

We are a Gartner leader, high growth Identity Security SaaS organization: the only company with a multi-tenant, micro services-built SaaS IGA solution and AI and machine learning Identity Security platform. Organizations don’t know what data they have; let alone where it resides and crucially, and we help them answer those key questions. Identity security is the central control point for risk management for the enterprise: the easiest way to implement your digital transformation faster and reduce risk.

Our employees voted us “best places to work” – 10 years in a row.

SailPoint is seeking a highly motivated and experienced Sr. Director, Engineering Operations within our Engineering organization. This role is responsible for driving operational excellence, championing efficiency, and ensuring collaboration and dependency management across our engineering teams. The ideal candidate is a strong leader with a proven track record in technical program management and developer relations with deep understanding of Enterprise SaaS, DevOps, SDLC best practices as well as compliance with industry regulations such as SOC2, FedRAMP and more.

Responsibilities:

Leadership & Team Management:

• Lead, mentor, and develop a high-performing team of technical program managers, developer relations specialists, and product owners.

• Continually identify and manage risks and dependencies to accelerate velocity and ensure on-time delivery.

• Foster a culture of collaboration, innovation, and continuous improvement across the engineering organization

Operational Excellence:

• Oversee the administration and optimization of critical engineering tools such as Jira and Jellyfish.

• Define, implement, and continuously improve SailPoint’s software development lifecycle (SDLC) methodology.

• Drive the adoption of best practices in Agile development and CI/CD.

• Manage relationships with key vendors and service providers.

Program Management & Reporting:

• Oversee the execution of strategic engineering programs and initiatives.

• Provide regular executive-level reporting on program status, risks, and mitigation strategies.

• Track and analyze key performance indicators (KPIs) to measure operational efficiency and identify areas for improvement.

Financial Planning & Vendor Management:

• Participate in the annual financial planning process, including budgeting and resource allocation.

• Manage several internal tool vendors, negotiate contracts and ensure optimal service delivery.

• Act as the "front door" for new software purchases, ensuring a consistent approach to procurement that is supported by real business need.

Information Security & Compliance:

• Partner closely with the Information Security team to ensure adherence to security policies and best practices.

Qualifications:

• Bachelor's degree in Computer Science, Engineering, or a related field.

• 10+ years of experience in engineering leadership roles, with a focus on operations, program management and/or project management.

• Proven ability to build and lead high-performing teams.

• Deep understanding of SDLC methodologies and best practices.

• Experience with Jira, Jellyfish, or similar engineering tools.

• Strong knowledge of information security principles and best practices.

• Excellent communication, interpersonal, and presentation skills.

• Experience with financial planning and vendor management.

Bonus Points:

• Master's degree in a relevant field.

• Experience in the identity security industry.

• Familiarity with AWS cloud technologies (AWS.

• Certified Scrum Master (CSM) or other relevant certifications.

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Benefits and Compensation listed vary based on the location of your employment and the nature of your employment with SailPoint.

As a part of the total compensation package, this role may be eligible for the SailPoint Corporate Bonus Plan or a role-specific commission, along with potential eligibility for equity participation. SailPoint maintains broad salary ranges for its rol