JS- Admission Specialist (Bilingual Eng/Spanish)

This is a remote position.

DaftCo: Virtual Assistant Opportunity!

Join our dynamic team and provide exceptional virtual assistance to our diverse clientele!

DaftCo is a leading provider of premium virtual assistant services, connecting businesses across various industries with highly skilled and dedicated professionals. We pride ourselves on our commitment to excellence and our ability to empower our clients to achieve their goals.

We're seeking a Bilingual Admission Specialist (Eng/Spanish) to join our growing team.

What You'll Do:

• Student Recruitment and Engagement: 
  

• Respond promptly to inquiries from prospective students via phone, email, and online platforms.
  

• Provide detailed information about programs, admission requirements, tuition, and financial aid options. 
  

• Guide prospective students through the enrollment process, answering questions and addressing concerns.
  

• Application and Enrollment Management: 
  

• Assist applicants in completing necessary documentation and verifying required materials. 
  

• Maintain accurate and up-to-date records in the institution’s CRM and enrollment systems. 
  

• Monitor and follow up on incomplete applications, ensuring timely completion of enrollment.
  

• Collaboration and Reporting: 
  

• Collaborate with the admissions team and other departments to ensure a smooth onboarding experience for new students. 
  

• Generate weekly and monthly enrollment reports to track progress and identify areas for improvement. 
  

• Provide feedback on processes and recommend enhancements to improve enrollment outcomes.
  

• Outreach and Marketing Support: 
  

• Participate in virtual open houses, webinars, and other online events to promote programs. 
  

• Support marketing campaigns by following up on leads generated through digital platforms.
  

Requirements

What We're Looking For (Required Skills/Experience):

• Experience using Customer Relationship Management (CRM) systems.
  

• Proficiency in generating reports (weekly/monthly) to track enrollment progress.
  

• Experience with MS Office or Google Docs systems.
  

• Excellent written and verbal communication skills to effectively interact with prospective students and colleagues.
  

• Strong customer service orientation with a focus on providing prompt and helpful assistance.
  

• Ability to address concerns and resolve issues effectively.
  

• Ability to manage multiple tasks and prioritize effectively.
  

• Strong attention to detail and accuracy.
  

Benefits

Why Join DaftCo?

• Work From Anywhere Flexibility: Enjoy the freedom and convenience of working from the comfort of your own home.
  

• Diverse & Exciting Projects: Experience the thrill of working with a wide range of clients across various industries, keeping your work engaging and dynamic.
  

• Competitive & Rewarding Compensation: We value your contributions and offer competitive rates that reflect your skills and experience.