HomeCare Navigator (Referral, Intake, Care Transition)

Work where every moment matters.

Every day, over 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here.  We invite you to become part of Connecticut’s most comprehensive healthcare network years a HomeCare Navigator.

Hartford HealthCare at Home, the largest provider of homecare services in Connecticut, has been fulfilling our mission for more than 115 years.  Our Person-Centered Care Model allows our colleagues to learn and grow within our organization, all while providing integrated support to the patient.  As part of Hartford HealthCare, we leverage cutting edge technology to provide quality care in our client’s home.  Most importantly, our colleagues are appreciated for the real differences they make in both the lives of their clients and their clients’ families. 

The Homecare Navigator is responsible for: 

Timely and effective response to homecare referrals. 
Assess and align the appropriate level of care, services and programs with the goals of care for the patient based on the information received from the referral source, field HomeCare Transitional Coordinator and/or patient 
Transitional assessment may occur through chart review and patient interview either in person or virtually/telephonic 
Serves as a bridge between the healthcare team and the patient and/or caregivers. 
Self-directed, with a spirit of team support and success, curiosity and ownership, flexibility and a  consistent demonstration of H3W Leadership behavior and modeling.

Monitors timeliness and appropriateness of system hospital referrals, partnering with Intake/Insurance, Care Transition Nurse, and Regional Team to support transition to HHCAH and ensuring appropriate discipline visits. Responsible for initial assessment of patient home care qualifications including but not limited to authorization of services, identification of physicians, appropriate home care services. Identify and assure home care transition