GC Pro Logistics Coordinator (Hiring Multiple Locations)
The Guitar Center CompanyAbout the role
We are focused on bringing the power of technology to customize solutions in sound and sight to creating new experiences in the fields of personalized studios, concert venues, educational institutions public and private, and houses of worship, we design and install custom audiovisual systems that exceed expectations.
Are you a high-performing AV Sales Professional looking to embark on a journey to propel your career to the next level?
If so, then consider joining the GC Pro sales team who sell business-to-business audio visual solutions to a broad scope of customers.
Position Summary: GC Pro Logistic Coordinator
In this role, you will coordinate the operational and sales process for the GC Professional division, facilitating the order entry through delivery of goods and services to clients for their assigned GC Pro Account Managers to achieve operational and sales goals.
Responsibilities will include, but will not be limited to the following:
- Provide day-to-day support to Account Managers with regard to product, support materials, and special orders.
- Offer guidance on process and protocol regarding proper order management
- Answer incoming sales calls and routing to them to the appropriate GC Pro staff with detailed information.
- Track PO numbers and shipping information, confirming all aspects of the order are entered and processed correctly.
- Locate in-store stock and create layaways.
- File and organize of client and vendor purchase orders.
- Coordinate all aspects of a GC Pro order from the time an Account Manager conforms a quote to the delivery of all goods and services to the client
- Communicate professionally in person and on the telephone with customers, retail store personnel, GC Pro team, and corporate personnel.
- Participate in special projects and perform other duties as assigned.
- This position is located 100% onsite in the Guitar Center Retail store
About the Guitar Center Company
The Guitar Center Company embodies the world of creativity and music by encouraging our teammates to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion.
The Guitar Center Company operates through several business divisions. Guitar Center is the world's largest retailer of guitars, amplifiers, drums, keyboards, recording, live sound, DJ, and lighting equipment, with more than 290+ stores across the United States. 2014 marked the milestone 50th anniversary of the Guitar Center Company as the organization continues to help people make music from coast to coast.
E-Commerce brands Guitar Center, Musician's Friend and WWBW offer online sales of a broad selection of music products. The Music & Arts division operates more than 220+ stores specializing in band & orchestral instruments for sale and rental, serving teachers, band directors, college professors, and students since 1952. AVDG and GCPro headline the enterprise audio-visual integration business, delivering a best-in-class commercial and residential customer experience.
Qualifications
To join our band, you'll need the following experience:
- High School Diploma or GED required.
- Minimum 3 years of relevant work experience, preferably in Store Operations Support, or Sales Support
- Novice knowledge of musical instruments, audio gear, parts, and nomenclature
- Intermediate knowledge of the Microsoft Office suite (Word, Excel, PowerPoint, Outlook) and standard business applications
Physical Functions:
- Sitting required 80% of the time.
- Walking 10% and standing required 10% of the time, respectively.
Why Guitar Center Company? Here's just some of the rewards:
For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after you
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