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KI
Director of Human Resources, Operations
KIPP Public Schools Northern CaliforniaUnited Statesfull_timeVerifiedPosted 8 Jun 2026
💰 $164,000/yr($136,000/yr – $164,000/yr)
About the role
Director of Human Resources, Operations
Department
HR
Reports to
Chief People Officer
Location
Oakland
Type
Full-time
FLSA Status
Exempt
Schedule
Full year
About KIPP NorCal
We are a thriving nonprofit network of 23 free, public charter schools open to all students. At KIPP, we believe all children should grow up free to create the future they want for themselves and that schools can and should be a critical factor in making that vision a reality. Together with families and communities, we create joyful, academically excellent schools that prepare students with the skills and confidence to pursue the paths they choose—college, career, and beyond—so they can lead fulfilling lives and build a more just world.
Our student community consists of over 7,100 elementary, middle, and high school students in East Palo Alto, Oakland, San Francisco, San Lorenzo, San José, Redwood City, and Stockton. 80% qualify for free or reduced price lunch, 27% are multilingual learners, and 17% receive special education services. We strive to cultivate a representative team of teachers and leaders that reflect our students’ diversity.
Role Overview
The Director of Human Resources, Operations sets the strategy and oversees execution of core Human Resources systems and operations across KIPP NorCal, ensuring a seamless, compliant, and high-quality employee experience from onboarding through offboarding. This role leads the administration of HRIS, data quality, benefits, and leave programs, while building systems that enable accurate data, strong compliance, and efficient service delivery at scale.
Reporting to the Chief People Officer, this role manages the Human Resources Operations staff and partners closely with Talent Employee Experience (TEX) leaders and other department directors to ensure HR systems and processes enable the broader talent strategy and organizational goals.
In this role, you set strategy for your full department and own its results, team, and budget. You make decisions about structure, hiring, and resource allocation; you escalate cross-departmental conflicts or pivots requiring Chief-level authority.
Core Responsibilities
HR Operations Strategy
- Sets and drives the strategy for HR operations, including HRIS, employee lifecycle processes, and service delivery models, including making decisions and trade-offs so that systems are efficient, scalable, and aligned to organizational priorities.
- Defines and oversees implementation of standards for HR Policy, data, workflows, and documentation so that all employee information is accurate, compliant, and audit-ready.
- Synthesizes operational performance and system health for senior leadership, identifying risks, gaps, and opportunities for improvement.
HRIS and Data Management
- Directs the administration and optimization of the HRIS (e.g., UKG), ensuring data integrity, system functionality, and alignment with business needs.
- Holds accountability for HR data quality, establishing governance controls, audits, and reporting processes so that data is accurate, timely, and reliable for decision-making.
- Partners with TEX, Data, Tech, and Finance teams to ensure alignment across systems, enabling clean reporting, compliance, and strategic insights.
- Determines and prioritizes system enhancements and integrations that improve usability, reporting, and operational efficiency.
Employee Lifecycle Operations
- Leads end-to-end employee lifecycle experience from offer acceptance through exit, ensuring seamless transitions for all employees and alignment across departments (IT, Payroll, Talent).
- Builds and maintains standardized workflows for the full employee lifecycle (hiring, transfers,
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