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Sr. Manager / Associate Director - Academic Medical Center (AMC) Solutions
Flywheel ExchangeRemote U.S., United StatesRemotefull_timeVerifiedPosted 30 Jan 2023
About the role
About the Position
Flywheel is seeking a Sr. Manager/Associate Director to join our busy and growing team. This is a unique opportunity to have hands-on involvement in all aspects of Technical Sales and Advisory activities with a fast-paced company working with cutting edge technology. Successful applicants will have a passion to strive in a cross functional setting to support our sales team in all technical matters regarding pre-sales, sales and customer/partner training.
The key goal of this position is to be responsible for the full sales cycle of our product: from identifying, documenting, and articulating business and technical requirements of a prospective customer, to the qualification, proposal, and post-sale transition in the academic medical center vertical.
Environment
Work closely with our team of engineers and business stakeholders in a fast-paced startup environment. In this role, you will collaborate with the Sales, Implementation, Product, Engineering, and Customer Support Teams to ensure customer satisfaction. We are highly responsive to customer needs and constantly strive to make a positive contribution to the biomedical and life sciences communities we serve.
Team members are recognized and rewarded when advocating for customer success and satisfaction over other concerns. We value self-motivated, creative individuals who work well in a collaborative environment – constantly generating and sharing new ideas and solutions with the team.
Flywheel has a comprehensive benefits package and encourages a balanced work life and home life.
Flywheel is the leading research data platform that's transforming the way biomedical and imaging data are managed at leading life sciences, clinical, and academic institutions globally.
Flywheel provides a comprehensive research data solution with all the tools needed for curation, imaging processing, machine learning workflows, and secure collaboration. By leveraging cloud scalability and automating research workflows, Flywheel helps organizations scale research data and analysis, improve scientific collaboration, and accelerate discoveries.
Company Values
GO STEADY WITH LEVITYThe alchemy of effective teamwork happens when we each take ownership of both the menial and the magical every day. We’re serious, but never stuffy. We keep our cool under pressure because we assume best intentions and maintain perspective. This allows for true teamwork, with a dash of irreverence.
WORK BETTER TOGETHER We are tenacious and united in our pursuit of solving our customers’ biggest challenges, and no challenge is too big. Diverse backgrounds across our team make us more effective as we listen, absorb, collaborate, and iterate to innovate.
FIGURE IT OUTWe’re obsessed with uncovering the why of any given. Having an open mind allows us to be quick to fail and quick to adapt. We relentlessly pursue continu
Flywheel is seeking a Sr. Manager/Associate Director to join our busy and growing team. This is a unique opportunity to have hands-on involvement in all aspects of Technical Sales and Advisory activities with a fast-paced company working with cutting edge technology. Successful applicants will have a passion to strive in a cross functional setting to support our sales team in all technical matters regarding pre-sales, sales and customer/partner training.
The key goal of this position is to be responsible for the full sales cycle of our product: from identifying, documenting, and articulating business and technical requirements of a prospective customer, to the qualification, proposal, and post-sale transition in the academic medical center vertical.
Environment
Work closely with our team of engineers and business stakeholders in a fast-paced startup environment. In this role, you will collaborate with the Sales, Implementation, Product, Engineering, and Customer Support Teams to ensure customer satisfaction. We are highly responsive to customer needs and constantly strive to make a positive contribution to the biomedical and life sciences communities we serve.
Team members are recognized and rewarded when advocating for customer success and satisfaction over other concerns. We value self-motivated, creative individuals who work well in a collaborative environment – constantly generating and sharing new ideas and solutions with the team.
Flywheel has a comprehensive benefits package and encourages a balanced work life and home life.
Responsibilities
- Assist in qualifying sales leads from a technical standpoint.
- Develop and conduct demos of software product to prospective customers.
- Coordinate trial/pilot of software product and serve as the primary technical point of contact.
- Identify pain points and design high-level technical propositions to solve them.
- Scope, develop, and document Proofs of Concept (POC).Develop long-term strategic relationships with accounts.
- Create and articulate value-proposition for our products.
- Architect solutions and solve technical challenges.
- Hands-on involvement in all aspects of Technical Sales activities for multiple accounts.
- Serve as the lead technical contact for identified accounts and work closely with the customer support/engineering teams to answer, elevate and resolve customer's technical issues.
- Respond to RFPs and RFIs questionnaires.
- Provide group or webinar technical training for new and existing customers and partners.
- Traveling up to 10%.
What would make you a great fit
- Strong account management background with 5+ years in technical sales and/or Technical Account Management (TAM).
- An extensive technical background with 5+ years of coding experience in Python and/or MATLAB.
- Ability to manage cross-functionally under tight timelines.
- Examine and resolve barriers and identify improvement opportunities.
- Conversational and understanding of DICOM Standard.
- Strong verbal and written communication skills.
- An independent and result-driven work ethic.
- Experience in leading demos and POCs for Pharmaceutical, Clinical and/or Academic entities.
- Experience in data management platforms and/or PACS/VNA systems.
- Experience leveraging Salesforce as the central hub for Sales process.
- Bachelor’s degree with 5+ years related experience (MS or Ph.D. Preferred) in Biomedical Engineering or a related field.
Flywheel is the leading research data platform that's transforming the way biomedical and imaging data are managed at leading life sciences, clinical, and academic institutions globally.
Flywheel provides a comprehensive research data solution with all the tools needed for curation, imaging processing, machine learning workflows, and secure collaboration. By leveraging cloud scalability and automating research workflows, Flywheel helps organizations scale research data and analysis, improve scientific collaboration, and accelerate discoveries.
Company Values
GO STEADY WITH LEVITYThe alchemy of effective teamwork happens when we each take ownership of both the menial and the magical every day. We’re serious, but never stuffy. We keep our cool under pressure because we assume best intentions and maintain perspective. This allows for true teamwork, with a dash of irreverence.
WORK BETTER TOGETHER We are tenacious and united in our pursuit of solving our customers’ biggest challenges, and no challenge is too big. Diverse backgrounds across our team make us more effective as we listen, absorb, collaborate, and iterate to innovate.
FIGURE IT OUTWe’re obsessed with uncovering the why of any given. Having an open mind allows us to be quick to fail and quick to adapt. We relentlessly pursue continu
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