Senior Director, Education

Who we are:

BigID is an innovative tech startup that focuses on solutions for data security, compliance, privacy, and AI data management. We're leading the market in all things data: helping our customers reduce risk, drive business innovation, achieve compliance, build customer trust, make better decisions, and get more value from their data.

We are building a global team passionate about innovation and next-gen technology. BigID has been recognized for: 

• BigID Named Hot Company in Artificial Intelligence and Machine Learning at the 2024 Global InfoSec Awards
• Citizens JMP Cyber 66 List of Hottest Privately Held Cybersecurity Companies
• CRN 100 list named BIgID as one of the 20 Coolest Identity Access Management And Data Protection Companies Of 2024 (2 years running)
• DUNS 100 Best Tech Companies to Work For in 2024
• Top 3 Big Data and AI Vendors to Watch' in the 2023 BigDATAwire Readers and Editors Choice Awards
• 2024 Inc. 5000 list for the 4th consecutive year!
• Shortlisted for the 2024 AI Awards in the category of Best Use of AI in Cybersecurity

At BigID, our team is the foundation of our success. Join a people-centric culture that is fast-paced and rewarding: you’ll have the opportunity to work with some of the most talented people in the industry who value innovation, diversity, integrity, and collaboration.

Who we seek: 

The Senior Director of Education will manage all ongoing BigID Education and University operations to help us grow our cross-domain educational program. The Senior Director of Education will lead the design, planning, and delivery of multiple educational data security and privacy offerings through remote and in-person venues, advance certification and knowledge initiatives, schedule and facilitate learning events, help expand the BigID community, and support the sales and delivery process as needed from the educational side.

This high-visibility role requires strong training design and delivery experience and proven leadership skills. The Senior Director of Education will work with many internal functions to build the cross-domain data curriculum, manage the trainers and content developers, and partner with external industry experts to provide subject-matter expertise.

Our ideal candidate:

You are self-motivated, hands-on, and intellectually curious. You love data and technical education and have the passion and the patience to mentor others and help them improve at their job. You worked as an educational professional in a corporate environment and love creating exemplary knowledge content that benefits external and internal learners. You can readily understand clients’ business and regulatory data challenges and concerns and avidly bring their perspectives to the organization.

You are comfortable interacting with people at all levels of the organization. You have the resourcefulness, creativity, strategic thinking, and desire to solve complex educational challenges and to hold a pivotal role in serving the knowledge needs of a global cross-industry learner body in a key compliance and technology forefront.

What you’ll do: 

• Develop a comprehensive education strategy aligned with the company's software products and services.
• Develop and implement the vision and strategy for the company's online university, ensuring alignment with business objectives and customer needs.
• Lead and manage a team of instructional designers, trainers, knowledge managers, certification managers, and BigID University developers.
• Collaborate with strategic partners to enhance educational offerings to meet market demands.
• Establish key performance indicators (KPIs) to measure the effectiveness of educational programs and continuously improve based on feedback and data analysis.
• Schedule and facilitate educational events and programs, including standalone webinars, boot camps, and longer multi-session programs.
• Support education discovery and planning calls with prospects, explaining our training portfolio and helping with course tailoring tasks as relevant.
• Work closely with product management, marketing, and customer success teams to ensure educational offerings are effectively integrated into overall customer engagement strategies.
• Identify opportunities for revenue-generating programs and expand custom training offerings.
• Provides detailed feedback and guidance to Product Management and Engineering teams regarding customer use cases, business requirements, and product enhancement requests.
• Analyze training needs and satisfaction results to improve educational offerings.
• Manage the education department's budget and resources effectively.

What you’ll br