Sr. Analyst, Restaurant Experience Innovation

Who is Taco Bell?

Taco Bell was born and raised in California and has been around since 1962. We went from selling everyone’s favorite Crunchy Tacos on the West Coast to a global brand with 8,200+ restaurants, 350 franchise organizations, that serve 42+ million fans each week around the globe. We’re not only the largest Mexican-inspired quick service brand (QSR) in the world, we’re also part of the biggest restaurant group in the world: Yum! Brands. 

Much of our fan love and authentic connection with our communities are rooted in being rebels with a cause. From ensuring we use high quality, sustainable ingredients to elevating restaurant technology in ways that hasn’t been done before… we will continue to be inclusive, bold, challenge the status quo and push industry boundaries.   

We’re a company that celebrates and advocates for different, has bold self-expression, strives for a better future, and brings the fun while we’re at it. We fuel our culture with real people who bring unique experiences. We inspire and enable our teams and the world to Live Más.

At Taco Bell, we’re Cultural Rebels. Want to join in on the passion-fueled fun? Learn more about the career below. 

About the Job:

The Sr. Analyst, Restaurant Experience Innovation will be responsible for supporting the business strategy for Global Operations. This role will help drive and execute highly visible initiatives to elevate the restaurant experience for both customers and team members across the system (7,500+ restaurants).

They will work cross-functionally on internal marketing campaigns to foster engagement and ensure messaging is consistent across all channels. The Sr. Analyst will have a proven track record of strong project management skills, deck writing and creative pitch work, while working collaboratively and efficiently.

The Day-to-Day:

• Support the design, pilot, test, and scaling of innovative operational and service initiatives to meet KPIs and deliver impactful outcomes on long-term business goals and objectives.
• Fuel restaurant team engagement through activating and monitoring programs and platforms aimed to amplify the recognition and celebration of individual, team, and business results.
• Lead the national uniform strategy. Collaborate with internal and vendor partners on uniform design to ensure operational compliance and proper brand representation. Support the tracking and monitoring of inventory management.
• Work with cross-functional partners to design internal marketing elements and clear and effective communications to support seamless integration of new tactics and initiatives through system-wide cascade planning.
• Ensure projects are restaurant-ready for operational execution by working side-by-side with project teams to gather qualitative and quantitative feedback leveraging data to provide actionable insights and innovative solutions that balance operational and business needs. 
• Design and enhance processes and procedures to drive real change and effectiveness in the organization, ensuring they enable World Class Operations and confidently present operational learnings and recommendations to Senior Leadership, Franchisees, and Above Restaurant field teams with clarity and ease.

Is This You?

• Bachelor’s degree in a relevant field or equivalent on-the-job experience preferred
• 5+ years of experience in partnership management, business development, or a related field
• Restaurant industry experience preferred (in-restaurant or corporate)
• Familiarity with Microsoft PowerPoint, Excel, and Canva is preferred
• Self-motivated individual who can work independently and able to readily adapt to change in a fast-paced, deadline-driven environment
• The ability to innovate by leveraging digital platforms to create impactful and engaging content to drive system engagement; Innovative and intuitive thinker who excels in thinking creatively and can boldly re-imagine existing processes
• Strong communicator who shows a proactive attitude in seeking feedback and guidance.

Work-Hard, Play-Hard:

• Hybrid work schedule and year-round flex day Friday
• Onsite childcare through Bright Horizons 
• Onsite dining center and game room (yes, there is a Taco Bell inside the building) 
• Onsite dry cleaning, laundry services, carwash, 
• Onsite gym with fitness classes and personal trainer sessions 
• Up to 4 weeks of vacation per year plus holidays and time off for volunteering 
• Generous parental leave for all new parents and adoption assistance program 
• 401(k) with a 6% matching contribution from Yum! Brands with