Sr. Analyst, Global Order to Cash
NBCUniversalAbout the role
Company Description
NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.
Job Description
The Senior Financial Analyst, Order to Cash (O2C) will play a key role in supporting the execution of Versant’s global Order to Cash operations. Reporting to the O2C Manager, this position will assist with customer setup, billing, collections, credit validation, and cash application across a diverse set of revenue streams including Ad Sales, Content Distribution, Digital, Direct-to-Consumer (D2C), and Events. This position will partner closely with commercial, controllership, and shared service teams to ensure accuracy, compliance, and service excellence throughout the revenue lifecycle. This role will also help monitor performance, support reconciliations, and contribute to system process stability post-spin.
Key Responsibilities
Service Delivery
- Process customer setup, contract validation, invoice generation, and collections follow-ups across multiple revenue streams
- Apply customer payments and perform cash application activities accurately and within defined SLA timelines
- Assist in resolving misdirected payments and Due To / Due From accounting entries between Versant and NBCU under CSA agreements
- Support accurate billing and collections by coordinating with internal teams to validate commercial terms and customer credit details
- Maintain accurate and up-to-date records in systems such as SAP, Salesforce, Medea, and Operative One
Standards and Controls
- Ensure compliance with billing, collections, and credit policies; flag exceptions and escalate potential risks
- Maintain audit-ready documentation related to invoicing, collections activity, and customer account changes
- Assist with internal controls testing and support audit requests related to Order to Cash operations
- Help enforce approval workflows for customer onboarding, credit limits, and adjustments to terms
Performance
- Track and report on Order to Cash KPIs such as billing timeliness, DSO, unapplied cash, and exception volumes
- Analyze root causes for invoicing errors or delayed collections and support initiatives to improve process efficiency
- Prepare reports and summaries for internal leadership and assist in performance reviews of shared service and CSA support teams
- Contribute to ongoing enhancement of O2C dashboards and process documentation
People
- Collaborate with cross-functional teams in Controllership, Finance, Commercial, Legal, and Operations
- Work closely with counterparts in shared services and international hubs (e.g., Manila, Amsterdam)
- Support knowledge sharing and process training for newer team members or rotational staff
- Foster a team culture of accountability, responsiveness, and customer orientation
Qualifications
Qualifications
- Bachelor’s degree in Accounting, Finance, or a related field; Master’s degree preferred
- 3-5 years of experience in billing, accounts receivable, or Order to Cash operations
- Familiarity with SAP, Salesforce, a
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