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Vice President- Marketing Risk and Compliance
Assurance IQ, LLCUnited Statesfull_timeVerifiedPosted 31 Oct 2023
About the role
About AssuranceAssurance IQ is a technology company headquartered in Seattle. We were acquired by Prudential (NYSE: PRU) to further the joint mission of improving financial wellness across the world.
Our team of world class software engineers, data scientists, and business professionals work every day to expand our product offerings and the reach of our platform. We simplify the complex world of insurance and financial services into straightforward, valuable solutions to improve people's lives. We start by asking customers a few questions, so our system can learn about their needs; from there, our ground-breaking, proprietary platform takes over and analyzes the thousands of data points that make customers unique. This is how we create custom-tailored plans for each customer; plans built precisely for their needs and budget. Our platform serves as the intersection between customer and seller, technology, and the human touch.
At Assurance, we are innovative, persevering, collaborative, calculated, and authentic, and we're working together to improve the lives of millions!
Our team of world class software engineers, data scientists, and business professionals work every day to expand our product offerings and the reach of our platform. We simplify the complex world of insurance and financial services into straightforward, valuable solutions to improve people's lives. We start by asking customers a few questions, so our system can learn about their needs; from there, our ground-breaking, proprietary platform takes over and analyzes the thousands of data points that make customers unique. This is how we create custom-tailored plans for each customer; plans built precisely for their needs and budget. Our platform serves as the intersection between customer and seller, technology, and the human touch.
At Assurance, we are innovative, persevering, collaborative, calculated, and authentic, and we're working together to improve the lives of millions!
Responsibilities:
- Serve as the overall leader of Assurance’s Marketing Risk and Compliance program
- Build on current asset review and auditing capabilities to develop and oversee a comprehensive Marketing risk and compliance program, ensuring all first and third party marketing assets and programs are fully compliant with relevant regulation and internal standards
- Build on current asset review and auditing capabilities to develop and oversee a comprehensive Marketing risk and compliance program, ensuring all first and third party marketing assets and programs are fully compliant with relevant regulation and internal standards
- Grow and lead a team of front-line asset review and marketing quality professionals who lead day-to-day asset review and approvals, complaint management and auditing
- Serve as the senior compliance point of contact for carriers and external partners
- Serve as a business-embedded front-line compliance subject matter expert
- Act as an consultative business partner for internal teams to ensure business teams are able to deliver intended programs and outcomes compliantly
- Develop and maintain comprehensive compliance training programs for the marketing department and related stakeholders
- Conduct routine audits of marketing practices and materials to identify potential compliance issues and ensure consistency across all platforms
- Work proactively to identify areas of risk and develop mitigation strategies to address potential compliance gaps. Establish the necessary feedback loops and reporting structures to ensure mitigates are enacted and effective
- Serve as the central point of contact for internal legal and regulatory (LRC) teams with respect to the Marketing Risk and Compliance program
- Partner with these teams to stay abreast of current and emerging laws and guidelines
- Collaborate with LRC teams on auditing and testing of Marketing Risk and Compliance program operations and policies
- Continuously improve the marketing compliance program by staying updated on industry best practices and regulation
Qualifications:
- 10-15 years experience in compliance roles within the insurance industry. Experience in the Medicare Advantage market required
- Proven track record of successfully developing and implementing marketing risk and compliance programs
- Familiarity with digital marketing tools and platforms and an understanding of how compliance regulations apply to them. Experience with third party or affiliate marketing channels and lead generation models preferred
- Prior experience in training or educating teams on compliance standards and procedures
- Experience serving as a consultative partner to business teams
Characteristics:
- A builder. Possesses the ability and desire to build teams, functions, and operational capabilities
- A do-er. Comfortable as a player and a coach
- Pragmatic. Has exceptional professional judgment
- Results-oriented. Comfortable balancing competing and sometimes conflicting demands
- Humble. Low maintenance
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