VP, Strategic Partnerships Lead Officer (Hybrid)

Citi, the leading global bank, has approximately two hundred million customer accounts and does business in more than 160 countries and jurisdictions. For the past two hundred years at Citi, we have a drive to help clients move from ambition to achievement. Our company has been one of the foundational components of today’s modern financial infrastructure—this gives us a level of unmatched expertise in tackling the world’s most complex challenges and connecting across capabilities to enable lasting progress for our clients. Diversity is a key business imperative and a source of strength at Citi. We serve clients from every lifestyle, every background, and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop are widely available to all.

Citi’s U.S. Personal Bank (USPB) has a unique opportunity to leverage its consumer relationships and footprint, state of the art technology and leading consumer banking position to deliver customer value in a targeted and impactful way.

The Strategic Partnerships team supports Citi’s U.S. Personal Banking LOB (USPB) partnership efforts. Our Partnership vertical manages client outreach, contract negotiations and execution with major external partners.

The VP, Strategic Partnerships Lead Officer will work closely with the Strategic Partnerships Leadership Team to support the overall mission of the team which is growth and profitability of Citi’s US Personal Banking business. The ideal candidate will support with negotiation, internal and external relationship management, financial modelling and gain an exceptional understanding of the payments industry, financial services, and digital commerce.

Responsibilities:

• Actively support the team in partner management, deal structuring and negotiation, and project implementation

• Identify and implement strategic initiatives to drive profitable growth for the USPB business

• Develop and execute strategic/tactical initiatives to improve business performance

• Perform research and analysis to identify and validate new transformational partnership opportunities for USPB

• Provide overall project management support for initiatives – develop timelines, key milestones, project KPIs and communicate frequently with internal/external stakeholders

• Perform financial analysis and develop business cases for key growth initiatives

• Develop a deep understanding of a partner’s asset and solutions and how they add value to Citi

• Prepare high-quality internal/external presentations on market insights, business opportunities, industry trends, and competitor intelligence

• Establish and maintain positive business relationships within the partner's payments and financial services organizational structures

• Serve as the primary day-to-day liaison between the client and Citi internal operational, digital and functional areas

• Build organizational consensus in support of the client

• For each project/initiative, appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Qualifications:

• 6-10 years relevant experience

• Bachelor's degree in Business, Communications, Marketing, or Finance. Must have experience in marketing, product or project management and client/relationship management experience

• MBA desirable

• Consistently demonstrates clear and concise written and verbal communication skills

• High-energy, self-motivated individual with the ability to drive results with a sense of urgency, ownership and accountability

• Ability to promote teamwork and collaboration at all levels of the organization.

• Forward thinker with the flexibility to adapt to and drive change in a dynamic business environment

• Demonstrated ability to prioritize effectively and handle multiple, diverse projects simultaneously

• Proficient in Microsoft Office with an emphasis on MS Excel

Education:

• Bachelor’s/University degree, Master’s degree preferred

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