Senior Software Engineer - Observability & IRM
The Trade DeskAbout the role
<div class="content-intro"><p>The Trade Desk is a global technology company and the world’s leading independent platform for digital advertising, with nearly 4,000 employees across more than 30 offices. Our technology helps advertisers reach the right audiences across the open internet — from streaming TV and podcasts to mobile apps, news, and more. <br><br>Advertising powers the content people love. By making it more transparent, effective, and responsible, we help support trusted journalism, quality entertainment, and creators worldwide. The world’s brands and agencies rely on us to reach their customers and grow their businesses responsibly. <br><br>The scale of our platform brings unique technical challenges — from processing massive datasets in real time to building systems that operate reliably on a global scale. When you work here, your impact is worldwide. We welcome diverse perspectives, encourage curiosity, and build teams that learn from one another. If you’re driven to solve meaningful challenges, we’d love to meet you.</p></div><p><strong>About the Team:</strong></p> <p>The Service Excellence (SE) team owns the tools and infrastructure that help engineers at The Trade Desk understand and operate production systems. The Incident Response Services (IRS) taskforce focuses on the on-call experience. The team is responsible for making incidents easier to detect, manage, and optimize using historical data points information.</p> <p><strong>What you will work on:</strong></p> <ul> <li>Incident management tooling</li> <li>Build and maintain automation around the incident lifecycle: alerting, escalation, incident channels, retros, and SLA tracking</li> <li>Help evaluate and migrate our logging stack</li> <li>Participate in the re-evaluation of our logging vendor and collection architecture</li> <li>Backstage/Service catalog — Extend our internal developer portal with K8s integrations, maturity models, and SLO adoption tooling</li> <li>Alert quality tooling — Build the systems that give engineers better signal and less noise — smarter routing, better grouping, tighter feedback loops between alerts and the teams that own them</li> </ul> <p><strong><span data-contrast="none"><span data-ccp-parastyle="Subtitle-2">Who you are:</span></span></strong><span data-ccp-props="{"134245418":true,"201341983":0,"335559738":240,"335559739":60,"335559740":240}"> </span></p> <ul> <li>Experience building and operating production infrastructure or internal developer tooling</li> <li>Comfort working across the stack — this rol
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