Tier II Computer Specialist - Senior
CACI International IncAbout the role
The Opportunity:
Join the United States Capitol Police (USCP) as a Senior Tier II Computer Specialist and play a crucial role in maintaining and optimizing our cutting-edge technology infrastructure. This position offers a unique chance to support the important work of the USCP while advancing your career in IT support and management.
Hybrid role! 3 days onsite and 2 days remote! Must be onsite for the first 30days.
0600 - 1800 Hours - Shift work! Travel is involved.
Responsibilities:
Implement, maintain, and troubleshoot desktop, laptop, and tablet systems across the USCP's distributed computer environment
Install and configure hardware, software, and peripherals for networked and stand-alone environments
Provide expert technical support and guidance to USCP users on various computer systems and software
Manage the lifecycle of computer equipment, including preparation for reuse, refresh as part of the Capital Equipment Refresh Program (CERP), and proper disposal
Administer and test standardized hardware, software, and network configurations
Coordinate equipment relocation during office moves
Qualifications:
Required:
Must be an US Citizen and pass OBIC Criminal Check
Bachelor's Degree in Computer Science, Information Technology, or Engineering (or equivalent experience)
5+ years of experience in a similar IT support role
Proficiency with Microsoft Windows (7 and 10), Microsoft Office 2016, and Exchange/Outlook
Strong troubleshooting and problem-solving skills for hardware and software issues
Experience with trouble-ticketing systems
Excellent communication skills, both verbal and written
Ability to lift up to 50 lbs
Desired:
Experience supporting local and wide area networks
Familiarity with mobile platforms and tablet devices
Knowledge of IT asset management practices
Experience providing remote technical support
Join our team and contribute to the vital mission of the USCP while working with state-of-the-art technology in a dynamic and rewarding environment. Apply now to take your IT career to the next level!
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What You Can Expect:
A culture of integrity.
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.
An environment of trust.
CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
A focus on continuous growth.
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.
Your potential is limitless. So is ours.
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Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior w
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