Commercial Card Group Product Manager

The Bank Products and Services group provides a bank-wide product and services framework that prioritizes client needs, resources and capital demands for creating growth, providing TUCE and introducing greater innovation and efficiencies into our solutions and operating model.  

  

As the Commercial Card Group Product Manager, you will be responsible for driving the vision, roadmap and overall direction of UMB’s commercial, business banking, and small business card product set and related initiatives.  You will need to be a collaborative leader capable of understanding and navigating the impact of new products, enhancements, and implications across multiple upstream and downstream teams and systems. You will need to have deep domain expertise in cards including banking and/or FinTech.  A delivery-focused mindset with strong planning and communications skills are critical to success in this role.  You will work directly with senior stakeholders across the business including Operations, Credit, Marketing, Legal, Risk Management, and Finance to collaborate and contribute to the future product vision for multiple product solutions.  This is a subset of the overall responsibilities which will include multiple initiatives as assigned by Bank Product leadership. 

This role is hybrid (Mon thru Thu on-site; Fri remote) at our downtown Kansas City, MO location.

How you’ll spend your time:

• Cultivate strong relationships among working teams in IT, LOB, Risk and Marketing, maintain appropriate forums across the organization to drive transparency, and share results of product and execution strategy.
• Work closely with cross functional partners and clients to understand client needs, changes in industry landscape, and help drive solutions that are meaningful for clients and revenue growth.
• Establish thought leadership and strategic vision for Card Product Roadmap, including developing business cases and other artifacts necessary to drive support for new products and enhancements.
• Provide leadership and oversight to project teams, identify project goals, objectives, deliverables, constraints and issues, and monitor completion of tasks to ensure that project goals are achieved, while demonstrating the ability to work tactically to drive multiple, simultaneous initiatives to completion. May participate in or lead cross-functional projects.
• Manage day-to-day priorities in relation to the product by working closely with functional partners and by providing expert support to front, middle and back office.
• Create clear product epics and requirements that are easily understood by business and technology partners and then validate delivery against those requirements, owning the work from start to finish.
• Own and manage a product backlog, with accountability for clearly expressing all backlog items to best achieve product strategy.
• Monitor and analyze key performance indicators to determine how well the product is performing in the market, how it impacts the company operations, and ultimately, how it contributes to profit.
• Negotiate vendor partnerships/contracts and manage vendor relationships, including contracts and pricing with key partners such as networks and processors.
• Participate in industry events and stay abreast of the competition and emerging trends.
• Collaborate with marketing to build out go-to-market strategies and lead campaigns and initiatives that drive product adoption and growth.
• Actively engage in prospect and customer meetings to explain and promote our product solutions with clarity and confidence.

We’re excited to talk with you if:

• You have a Bachelor’s degree in Finance, Business Administration or similar disciplines OR equivalent combination of education and work experience.
• You have at least 7 years of experience in Product Management within financial services industry OR a combination of experience that would provide an equivalent background.
• You have experience in VISA network model and/or TSYS processor.
• You have previously worked as a Product Manager for Commercial Card or experience leading a team overseeing Business Cards.
• You have at least 5 years of experience in Commercial Cards or Payables.
• You have experience managing a small team of product managers.

Applicants must have legal authority to work in the United States.  Work Visa sponsorship is not available for this position.

Compensation Range:

$124,690.00 - $268,200.00

The posted compensation range on this listing represents UMB’s standard for this role, but the actual compensation may vary by geographic location, experience level, and o