Deputy Director of Operations, USTRANSCOM and AMC
OnebriefAbout the role
Required: Top Secret clearance with eligibility for SCI
In person in St. Louis. Up to 20% travel.
Urgent: we’d like you to start as soon as possible
1. About us
Onebrief is building the future of military decisions. Our product is suitable for operational planning across the force, but we’re focused initially on large-scale OPLANs and CONPLANs.
We’re a true Silicon Valley startup. We’ve raised $21.1M in Venture Capital, and we’re backed by Y Combinator (original backer of Airbnb, Stripe, Reddit, Dropbox). Our advisors include Lieutenant General H.R. McMaster (former National Security Advisor), Lieutenant General Lewis Craparotta (former Commander, Marine Forces Pacific), and Brigadier General Mike Meese (former Social Sciences Dept Head at West Point).
We’re a small and rapidly growing team. We all work remote, and we’re spread worldwide, across Korea, Hawaii, CONUS, the UK, and Germany. Today, there are over 50 people on our team, up from 10 last January
Our goal is to become the single collaborative planning solution – from the Battalion level up to the Joint Staff, for the US and our allies around the world.
2. About you
You love our users, and you want to work with them This is the single most important requirement. Implementing new software requires the enthusiastic support of our user base — skillful planners, primarily in the grade of O-4 and O-5. You understand them, and they confide in you. Users want you around, and they ask you to have a beer
You deeply understand large military headquarters Skillful planners, mainly SAMS or SAW graduates in the rank of O-4 to O-6, respect you and care what you have to say. So do Generals and Admirals
You pay attention to detail. People rely on you. At your previous teams, you had a reputation as a workhorse Example: we’re about to run a planning exercise, which will be USEASTCOM’s first exposure to our product. No one is worried, because they know you’ve taken care of the small details and coordination
You can get things from large government organizations Example: our engineer needs admin access to a system on JWICS, in order to diagnose technical issues. It’s an unusual request, and no one at the customer knows what to do. Everyone tells you it’s not possible, but you love a bureaucratic challenge. You solve the problem with a few phone calls
You have technical skill You don’t need to code, but you do need to be savvy. Can you become a power user of our product and talk engineering with the customer?
You’re intense about our mission. It’s a core part of who you are
You’re ambitious. We’re getting bigger. You should too
You hold a current Top Secret clearance with eligibility for SCI
3. About the job
Your mission
At each major headquarters under your responsibility,
Ensure customer operational planning teams succeed with Onebrief — initially at Air Mobility Command, and later at USTRANSCOM and its service components
Support our expansion across USTRANSCOM and its service components, so that 100% of their planning occurs in Onebrief
Clearly communicate user needs to the product team. Maintain a high product proficiency, and excite the customer about each product improvement
Own the entire customer relationship, from users up to and including Generals/Admirals
Rapidly expand product usage until ~100% of AMC/A35, AMC/A5, and 618 AOC planning is accomplished in Onebrief. You’ll need a combination of ordinary training and subtler strategies to maximize product utilization
Win the renewal and expansion, so that your customer(s) keep buying Onebrief each year. Deals should expand over time
Gather intel about the command, budget, and region to support growth
Instill the Onebrief brand image
Leverage the AMC global mission to identify possible customers and opportunities across the joint force
Your responsibilities aren’t limited to this list! We’re on this great adventure together, and we’ll each do what it takes for the team to succeed
This is a hybrid, on-site position at HQ Air Mobility Command, Scott AFB, IL. At first it will be 4-5 days per week on-site. As the AMC team increases their utilization, you may transition to 3-4 days per week on-site with the remainder in a telework status.
You will report to our Director of Onebrief Operations for Air Mobility Command, Scott “Ruger” Davis. Ruger is a retired USAF navigator (
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