Director, Risk and Business Operations, Technology & Operations

Application Deadline:

06/14/2025

Address:

320 S Canal Street

Job Family Group:

Business Management

Supports the business/group leader in the effective implementation, maintenance and administration of first line of defense (1st LOD) programs (e.g., operational risk, governance and regulatory, etc.), including overseeing business operations within the jurisdiction to ensure adherence and efficiency. Contributes to a strong risk management culture through collaboration with other first line employees, and second & third line functions to ensure operational risks are identified, mitigated, monitored and reported on an ongoing basis.

As part of your role you will be responsible for creating a US T&O 1LOD risk report to support senior management and understanding risk and mitigation efforts.

• Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
• Ensures alignment between values and behaviour that fosters diversity and inclusion.
• Regularly connects work to BMO’s purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
• Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
• Attracts, retains, and enables the career development of top talent.
• Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
• Acts as a strategic partner to ensure the program elements becomes an integrated component of the overall business/group strategies.
• Develops an expert understanding of business/group challenges.
• Develops longer term program strategies assessing both internal needs & industry trends to deliver best-in-class programs for BMO.
• Supports multiple, varied business units with significant complexity & business transaction risk.
• Acts as a subject matter expert on relevant regulations and policies.
• Acts as a subject matter expert in the evaluation, development and implementation of an internal control system.
• Prepares and briefs senior leaders on regulatory matters across multiple businesses/groups.
• Monitors and advises on management of risk requirements within the defined risk appetite.
• Manages/supports large/complex risk programs/frameworks /projects/initiatives to ensure risks are appropriately mitigated and regulations adhered to.
• Monitors industry and legislative developments and continuously updates programs to ensure they are competitive and effective.
• Supports the position on regulatory compliance issues by interpreting requirements (existing, new and emerging) and identifying, analysing and addressing resultant gaps and issues, including those raised through the review of change initiatives.
• Understands the identified risk exposures and supports the development of action plans required to mitigate identified risks.
• Represents the business/group on Governance/Risk Working Groups/Forums and provides regular updates.
• May establish/manage a 1st LOD control group to oversee business/group adherence to the applicable risk managements requirements. May include evaluating the effectiveness of the controls, reporting on risk assessments and reviews, ensuring the business/group management addresses any identified risks and control deficiencies and the provision of advice and guidance to management concerning the design, and operation of the business/group controls.
• May consult to or serve on various committees and task forces.
• Directs strategic programs that impact BMO and provides integrated management of subsidiary projects and internal or external stakeholders.
• Provides overall program level change leadership to ensure program vision and objectives are achieved and effectively integrated across BMO.
• Builds effective relationships with internal/external stakeholders.
• Ensures alignment between stakeholders.
• Acts as the prime contact for internal/external stakeholder relationships, which may include regulators.
• Monitors and tracks performance, and addresses any issues.
• Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
• Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.
• Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.
• Monitoring to ensure that 1st line jobs are following defined processes and procedures.
• Develops, documents and m