Senior Director, Partnerships - Technology Partners

 

 

About us

At Auctane, we are united by a passion to help sellers — wherever they are, however they operate — fulfill the promises they make to consumers. The Auctane mission is to fuel commerce through exceptional delivery. We make it possible for businesses to meet the ever rising expectations of their customers, and we make the world smaller and more accessible to consumers everywhere. Auctane brands enable hundreds of thousands of merchants to annually deliver billions of products — over $200 billion worth — to customers around the globe. And Auctane is just getting started.

Auctane is a team of shipping and software experts with a passion for helping merchants move their ideas, dreams and innovations around the globe. The Auctane family includes ShipStation, ShipWorks, ShipEngine, ShippingEasy, Stamps, Endicia, Metapack, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.

Our values

About the role

This senior leader will drive our go-to-market strategy with technology partners, focused on hero use cases that either remove friction or create incremental value for our shared customers. They will develop and manage a portfolio of strategic partners, including current partners like PayPal and Intuit. They will also build and lead a team of partner development and partner management professionals.

This position can be located in either the San Francisco Bay Area or Austin, Texas. 10% travel is required for meetings, conferences, etc. 

About the team

The Partnerships team drives revenue growth and accelerates product innovation via strategic partnerships and ecosystem development. We uphold a strong say:do ratio and invest in sustainable relationships that stand the test of time. 

What will you be doing?

1. Strategy Development - Devise and execute a cohesive technology partner strategy that drives customer acquisition and revenue growth. 
2. New Business Development - Identify “big rock” opportunities, source partners to bring those opportunities to life and negotiate first-in-kind agreements.
3. Strategic Partner Management - Drive strategic alignment with our top partners, devise joint business plans, conduct quarterly business reviews and invest in continuous improvement and optimization.
4. Ecosystem Development - Develop an engagement model for the broader ecosystem of unmanaged technology partners.
5. Cross-Functional Collaboration - Collaborate with cross-functional stakeholders across product, engineering, marketing, sales, customer success, finance and legal to execute the best possible partnerships.
6. Team Leadership - Recruit and manage a high-performing team, define its KPIs, operating model and cultural norms.
7. Thought Leadership - Bring an informed point of view to internal debates, including topics unrelated to partnerships, serve as a trusted advisor to our top partners and bring or establish an industry reputation as a thought leader.
8. C-level Engagement - Navigate the executive suite of our top partners with aplomb. 
9. Operational Rigor - Adopt a data-driven approach to the business, focused on leading indicators, and take intelligent risks based on the data.

 

What are we looking for?

• MBA or JD preferred
• 15+ years of business development experience
• Demonstrated experience leading large, complex partnerships in the eCommerce industry

What will make you stand out?

• Strong analytical, critical thinking and problem-solving skills
• Excellent verbal and written conversational skills
• Grit, perseverance and a “yes, and …” attitude

What do we offer?

• 📦 Discount on your personal shipment orders via stamps.com and GlobalPost.
• 💙 Charitable donation matching! We are happy to support your initiatives by duplicating the amount donated.
• 😊 Volunteer day. You can take 1 day off per year in order to participate in volunteering activities! We will love to see some pictures in our slack!
• Referral Fee 🔗 We need your support in hiring top-class talent! We offer a referral bonus of 500-5K, depending on the complexity of the role and the hiring process.
• ⚖️ Great work-life balance. We offer a flexible work schedule and will do our best to adapt to your situation. Working in a fast-paced environment can be intense, but that doesn’t mean you shouldn’t enjoy your free time!
• 💜 An inclusive and upbeat work environment Leave your suit behi