Executive Assistant - Business Banking Central Southwest Region

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
 

Job Description:
This job is responsible for providing diverse and confidential administrative support, including extensive calendar management. Key responsibilities include supporting management with administrative tasks, coordinating travel arrangements, processing expenses, gathering and reporting information relevant to/for the executive, and responding to incoming mail. Job expectations will include assisting with organizing in-person meetings and off-sites and managing different and conflicting objectives, projects, or activities in a responsive and personable manner.

The Executive Assistant will primarily be responsible for providing important administrative and business support for senior leadership, including calendar management, meeting coordination, business travel management, expense processing and email monitoring. In addition, the role will include organization of in-person meetings, team offsites, and handling of general requests to assist executive in meeting preparation and management needs. The role will require confidentiality and discretion, and ability to manage different and conflicting objectives and requests in a responsive and personable manner.

Responsibilities:

• Communicates with executives and line management to gather and convey relevant information
• Answers manager's phone line, documenting accurate messages and handling calls with appropriate judgment
• Manages the calendar of multiple stakeholders proactively, effectively resolving conflicts that arise in a professional manner
• Manages all travel planning and expenses, coordinating schedules for executive to maximize time and create efficiencies
• Prepares meeting minutes and related meeting documents, utilizing written and oral communication skills
• Liaises with outside groups to coordinate events
• Engages in high-level client contact and supports conversations related to sensitive information, utilizing considerable diplomacy and judgment

Required Qualifications:

• 3+ years of experience providing administrative support, to senior leadership or executives

• Advanced skills in Outlook and other MS Office programs (Excel, Word, PowerPoint and Teams)

• Advanced knowledge of Bank of America systems including Concur, GEP SMART, Corporate Travel Services, MyFacility, visitor access system, etc.

• Must have prior or current work experience as an Executive Administrative Assistant or comparable level of experience with advanced administrative and analytical skills

• Polished and professional in phone and email communications

• Excellent time management, organization, and multi-tasking skills

• Exceptional analytical, problem-solving and organizational skills

• Team player with exemplary work ethic that thrives in a fast-paced environment

• Ability to interact with senior management under highly demanding conditions

• Strong attention to detail, ability to work effectively under pressure and time constraints

• Professional, positive, calm under pressure and resilient

• Ability to work as a team player, with exceptional problem-solving skills

• Ability to remain composed, organized, and responsive in a fast-paced environment while supporting senior leadership under tight deadlines and shifting priorities

• Ability to work independently, multi–task, handle confidential and sensitive material with highest degree of integrity

Desired Qualifications:

• Experience supporting an executive with demonstrated ability to manage multiple and competing priorities

• Excellent attention to detail, time management and organizational skills with the ability to prioritize effectively

• Demo