Refugee Medical Assistance Program Specialist - 2024530

ORGANIZATION SUMMARY:World Relief is a global Christian humanitarian organization that is fighting for change that lasts, right here in the U.S. and across the globe. We bring sustainable solutions to the world’s greatest problems – disasters, extreme poverty, violence, oppression, and mass displacement. The organization is approximately 75 years old and has worked in over 100 countries around the world since its founding.  In the United States, we come alongside local churches, community organizations and hundreds of individual volunteers to support newly arriving refugee and other immigrant families. Today, we are proud to partner with over 6,000 local churches, and 95,000 volunteers globally to bring hope, healing and transformation to the most vulnerable.
POSITION SUMMARY:Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten?  Do you believe in our calling as Christians to welcome the least of these and love our neighbor?
If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.
World Relief seeks a Refugee Medical Assistance Program Specialist. This position consists of ensuring that Refugee Medical Assistance is administered to eligible clients in a timely and accurate manner. This position will work with various members of the WRTX team to support their direct work with refugees and other immigrants. We are looking for talented, ambitious and collaborative people to come alongside our mission as we partner with churches and the local community. If you are a person of compassion, or an advocate for justice, someone who stands up for the rights of the marginalized, the exploited and the forgotten, and want to work alongside a team that is passionate and driven to provide excellent services to our immigrant neighbors, this position may be for you!

Role & Responsibilities

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Serve as primary point of contact regarding any past and current enrolled clients
• Serve as the primary point of contact between WRTX and USCRI
• Stay current on policies and practices involving RMA
• Stay current on ORR eligibility policies
• Stay current on TXOR requirements regarding RMA
• Assist the Intake and Eligibility Specialist as needed
• Complete RMA applications for eligible clients using the eRED system
• Respond to USCRI requests for corrections in eRED system, as needed
• Notify clients of approvals, denials, termination
• Comply with internal client data tracking procedures
• Maintain detailed and accurate case notes
• Assist in the preparation and maintenance of detailed case files and required forms
• Refer clients to other programs and services, as needed
• Assist in communicating with clients about eligibility and intake/enrollment
• Other duties in support of programs may be assigned

Knowledge, Skills, & Abilities

• Excellent interpersonal and communication skills
• Ability to manage multiple demands and deadlines with flexibility
• Ability to maintain records and reports
• Detail-oriented and organized
• Demonstrates initiative, flexibility, and responsibility
• Ability to communicate clearly, both orally and in writing
• Effectively manage stressful or crisis situations
• Fluent in the following languages is preferred, but not required: Spanish, Dari, Arabic, Swahili
• Advanced competency in the use of Microsoft Office

Requirements

• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Desire to serve and empower the Church to impact vulnerable communities
• Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
• Cross-cultural experience strongly preferred
• Valid Driver's License
• Up to 25% domestic travel only required

World Relief offers a competitive benefits package (25 hours + per week): - Medical, Dental, Vision- Offer 16 company Paid Holidays + 4 additional Personal days per year!